Business Analyst

Role Description

SunStream Business Services, a leading managed IT service provider that supports Farm Credit lending institutions, is seeking a Business Analyst to support our Financial Technology (Fintech) offerings. Reporting to the Director of PMO, the Business Analyst develops requirement documentation to translate business needs into solutions that deliver organizational benefits. They work independently across multiple medium to large Agile features across the project lifecycle. This role has a strong backend focus, working with system integrations and file-based data movement across platforms. It involves critical thinking to ensure effective system impacts, active facilitation of Agile ceremonies and prioritization conversations, and building strong relationships between business partners and technology teams.

What You'll Be Doing

• Business Analysis
  • Develops business analysis artifacts (user stories, use cases, business models, needs and features, etc.) to document “as-is” and “to-be” requirements in an understandable and presentable format.
  • Elicits, analyzes and validates the business needs of stakeholders, customers and end users.
  • Interacts and drives technical teams to translate functional specifications into technology solutions.
  • Validates the solution (people, process and technology) meets the business capability, product or system objectives.
  • Identifies and communicates risks and issues to Product Owner and Scrum Master that may require changes to scope.
  • Partners with the project manager to create a project Work Breakdown Structure (WBS) and project schedule.
  • Supports project management activities including tracking execution progress, monitoring delivery timelines, and flagging risks to keep work on schedule.
  • Participates in System and User Acceptance Testing for confirmation that defined requirements and business solutions have been delivered.
• Business Analysis Practice (Methodologies and Frameworks)
  • Facilitates Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
  • Leads prioritization discussions with development teams, translating organizational priorities into actionable work sequencing.
  • Maintains compliance with company Agile standards and best practices.
  • Scales business requirements tools to the size and complexity of projects.

Qualifications

• Bachelor’s degree in information technology, business administration, finance, preferred or related field.
• 5 years of related experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Knowledge of Farm Credit systems and/or banking desired.
• Experience with system integrations and file-based data movement (e.g., SFTP, MoveIt, or similar file transfer/ETL processes) preferred.
• Working knowledge of SQL for data analysis and requirements validation preferred.
• Proficiency in business analytics methodologies and frameworks (Agile, Waterfall, etc.).
• Strong stakeholder management, facilitation, and communication skills to identify and document needs and features, lead prioritization conversations, and produce detailed requirements.

Requirements

• Skill in building traceability matrix.
• Supporting medium to large projects and work efforts.
• Organizing material and information in a systematic way to optimize efficiency.
• Listening and conveying awareness of a customer's problem or issue to find resolution.
• Writing concise, logical, grammatically correct documentation to explain program/system specifications.
• Analyzing problems and recommending appropriate solutions.
• Facilitating technical and cross-functional conversations comfortably, including stand-ups, sprint planning, and priority alignment discussions.

Benefits

• All SunStream employees receive a competitive salary and bonus package.
• Eligible employees enjoy access to an industry-leading benefits program, including but not limited to:
  • Comprehensive medical, dental and vision insurance.
  • Tax-advantaged healthcare accounts.
  • 401(k) plan with generous employer match.
  • Income protection benefits.
  • Individual learning & development budget.
  • Robust time off plans and workplace flexibility.

Company Description

SunStream Business Services, established in 2020 under section 4.25 of the Farm Credit Act of 1971, supports Farm Credit lending institutions. We provide services, including Loan Servicing, General Ledger, Financial Reporting, Data & Analytics, Technology & Security, and Business Services to support farmers, ranchers, and rural communities.

SunStream is committed to equal opportunity employment and will not discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, or national origin, disability status or protected veteran status.

If you are dedicated to fostering trust, driving operational excellence, and delight in unmatched customer success, we invite you to apply for the Business Analyst position at SunStream Business Services.