Restaurant Team Member

Job Description

Job Description

Description:

Join Our Growing Team!

West Coast Convenience is the parent company of Loop Neighborhood Market, Poppy Market, and other gas brands. Headquartered in Union City, CA, we operate a growing network of convenience stores, fuel stations, and car washes across California. Founded in 1978, the company also develops real estate and owns and operates its locations.

West Coast Convenience continues to expand and seeks customer-focused individuals who want to make an impact. We are committed to delivering high-quality, better-for-you products, and an exceptional store experience, guided by our core values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer-Centered, and Safety.

If you enjoy a fast-paced environment and are driven by service, innovation, and teamwork, we invite you to join us in redefining convenience for our customers every day.

Position Description:

As a Restaurant Team Member, you will play a crucial role in maintaining a safe and clean workplace while delivering quality food and exceptional customer service. We value teamwork, effective communication, and adherence to our core values. This position requires attention to detail, a sense of urgency, and the ability to work collaboratively with the team. You should also have a passion for food safety and kitchen management.

Responsibilities :

• Prepare and serve high-quality food to customers
• Maintain foodservice displays to ensure they are fully stocked for business needs
• Manage inventory of prepared ingredients, ensuring compliance with temperature and shelf-life guidelines
• Ensures food handling procedures are followed including wrapping, labeling, dating, stocking, storing, and rotating of products
• Set up, break down, sanitize and maintain clean prep stations
• Complete end-of-shift paperwork accurately and efficiently
• Provide exceptional customer service through positive interactions
• Demonstrate excellent communication skills and work effectively in a team
• Adhere to uniform, personal hygiene, and appearance standards
• Support opening and closing duties, including end-of-shift cleaning
• Maintain organized, safe, and clean work areas
• Follow safety and security standards diligently
• Performs all other duties as required or assigned by management

Cross-training responsibilities :

• Managing the cash register throughout the shift ensuring the money stays balanced and customers are assisted in a fast and accurate manner.
• Stocking products on shelves and making sure the store always looks clean and professional.
• Ensure prompt, efficient and courteous customer service to store customers, vendors, and staff at all times.
• Maintain a clean, customer friendly environment in the store and surrounding property
• Troubleshoot and resolve car wash related issue as needed
• Prepare a shift report at the end of the shift as per company guidelines
• Cross and upsell store products and sales to assist in increasing store sales
• Escalate any issues to their next level manager that needs immediate attention.
• Performs all other duties as required or assigned by management

• High School diploma or GED preferred
• Serv-Safe/Local or State Food Service Certification preferred
• Knife skills and previous restaurant experience are a plus
• Must be 18 years or older
• Ability to bend down frequently and lift up to 50lbs
• Strong teamwork and punctuality skills
• Able to read, write and speak basic English
• Able to successfully complete consecutive 90-day probationary period

What We Offer:

• Competitive Pay
• Benefits for full-time employees
• Flexible schedules - full-time and part-time careers available
• Opportunities for career growth
• Training provided
• Gas discounts with employee incentive program
  • Employee that is with us for 6 months to 3 Years = 0.10 cents off gallon of fuel
  • Employee that is with us for 3 yrs.- 5 yrs. = 0.30 cents off gallon of fuel
  • Employee that is with us for +5 yrs. = 0.40 cents off gallon of fuel
  • MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK

Additional Requirements :

• Must be able to work various shifts and days of the week

We look forward to welcoming motivated individuals who embody our core values and are dedicated to providing exceptional service. Join our team today! Disclaimer : The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time. ** The company reserves the right to run background checks as a condition of employment**