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Senior Leader, Member Services Center

STRS Ohio

STRS Ohio is seeking an Assistant Director for the Member Services Center to lead the Center and ensure timely, courteous service to members and beneficiaries across telephone, written, and digital channels. This role provides strategic leadership, directs management staff, and collaborates with partners to improve service, strengthen operations and align with organizational goals. The ideal candidate will drive workforce planning, oversee talent management and process improvements, and ensure #J-18808-Ljbffr STRS Ohio

Vacancy posted 2 days ago
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