Cyber Security Specialist

Job Title: Cyber Security Specialist
Location: Hybrid - Phoenix, AZ




Skills :
Provide operational support and administration for the RSA Archer GRC platform.
Monitor production jobs, workflows, integrations, and data feeds to ensure platform availability and performance.
Manage user access, roles, and permissions using Role-Based Access Control (RBAC).
Perform platform configuration updates and enhancements following change management processes.
Handle incidents, service requests, and problem tickets through ITSM processes and tools.
Support production releases, patches, upgrades, and post-deployment validation activities.
Develop, maintain, and troubleshoot Archer reports, dashboards, and metrics.
Perform data quality checks, reconciliation, and validation activities.
Create and maintain operational documentation, SOPs, and support runbooks.
Collaborate with Risk, Compliance, Audit, Security, and IT stakeholders to address business requirements.
Work with Archer vendor support teams for issue resolution and platform improvements.
Ensure adherence to governance, risk, and compliance standards and best practices.
Participate in root cause analysis and continuous improvement initiatives.

Required Qualifications
Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field.
3+ years of experience supporting RSA Archer or Archer IRM/GRC platforms.
Experience with production support, incident management, and platform administration.
Strong understanding of Governance, Risk, and Compliance (GRC) processes.
Experience with RBAC, workflows, questionnaires, notifications, and data feeds in Archer.
Knowledge of release management, change management, and ITIL processes.
Excellent troubleshooting and analytical skills.
Strong verbal and written communication skills.

ABOUT Ztek
Website:
Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek's diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.
Disclaimer:
Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at View email address on us.fitly.work Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.