ATS Support Specialist - Dynamics 365

Full Time ATS Support Specialist – Dynamics 365 Location: Montgomery, Conroe, or The Woodlands, TX (or open to remote for local talent) Are you passionate about technology and people? Do you have a background in recruiting but are eager to step away from the traditional recruiting role? We’re looking for an ATS Support Specialist with a solid recruiting foundation to join our fast-growing software company. This role will allow you to use your recruiting experience while diving into technology, training, and supporting our cutting-edge Applicant Tracking System (ATS) software. Responsibilities Provide training and support to recruiters and recruiting teams on how to effectively use our Applicant Tracking System (ATS). Respond to user inquiries regarding software functionality and troubleshoot system-related issues. Act as a business analyst to gather user requirements for customization and enhancements to the ATS. Maintain and update customer documentation to ensure accurate and useful resources. Manage and resolve support tickets in a timely manner. Participate in weekly team calls and collaborate on ongoing projects. Assist with data migrations as needed, ensuring smooth transitions. Qualifications Strong communication skills with the ability to train and support users. Background in recruiting (preferably 1 to 3 years of experience). Passion for technology and a quick learner. Tech-savvy with the ability to quickly adapt to new systems. Ability to handle multiple projects and prioritize tasks effectively. Positive attitude and a strong willingness to go the extra mile to build rapport with customers. Basic knowledge of Microsoft Dynamics 365 (CRM) is a plus, but we’re happy to provide training on the software. This is a great opportunity for someone with a recruiting background who is looking to pivot into a technology-driven role. If you’re tech-savvy, enjoy working with people, and are excited about the chance to shape the future of recruitment technology, we want to hear from you! #J-18808-Ljbffr Dynamics CRM Recruiting Solutions