General Manager

Description

We're looking for a driven and resourceful General Manager to lead business operations, optimize team performance, and execute the company vision. If you're someone who blends big-picture thinking with boots-on-the-ground action, you'll thrive in these leadership roles. The General Manager is also responsible for the hiring and training of all hotel staff. As a leader, we're looking for a self-starter and understand the position requires 24-hour availability

Responsibilities

• Partner with leadership on planning, reporting, and long-term vision
• Create and sustain a strong culture of customer service and operational excellence
• Lead and manage daily operations across departments to ensure a seamless workflow
• Manage budgets, maximize revenue, and maintain financial and statistical records.
• Conduct daily check-ins with department heads to align on priorities and maintain operations.
• Ensure compliance with health, safety, and licensing standards.
• Perform administrative duties, such as payroll, bank deposits, and completing operational checklists.
• Recruit, train, mentor, and supervise hotel staff to create a high-performing, guest-focused team.

Qualifications

• Well-versed in using dashboards, KPIs, and workflow systems to manage day-to-day operations
• Brings a proactive mindset and thrives in a fast-paced environment
• Strong organizational skills and comfort managing complexity
• Preferred: Holds a degree in Business, Management, or a related field
• A strong grasp of budgeting, financial reporting, and forecasting
• Mandatory Choice Brand Specific knowledge- minimum years
• Mandatory 3-year Extended Stay Hotel Management
• Previous experience as a hotel manager, assistant manager, or hotel department manager required
• Employee must occasionally lift and/or move up to 25 pounds
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Strong leadership and interpersonal skills with a proven ability to manage teams effectively.