Receptionist

Benefits:

Paid time off

Dental insurance

Health insurance

Vision insurance

About the Role: Grace Senior Living Rochester Hills is looking for a friendly and organized Receptionist to be the welcoming face of our team in Rochester Hills, MI. This is a fantastic opportunity to join a dynamic organization where your communication skills and positive attitude will make a real impact every day. The receptionist is the first contact for all visitors. This position requires creating a good first impression through professionalism and being courteous to everyone who walks in and/or calls the community.

PRIMARY DUTIES AND RESPONSIBLITIES

Greet and welcome visitors, clients, and staff in a professional and friendly manner

Answer and direct incoming phone calls, emails, and inquiries to the appropriate departments

Manage front desk operations, including maintaining a clean and organized reception area

Schedule and coordinate appointments, meetings, and conference room bookings

Handle incoming and outgoing mail, packages, and deliveries

Perform general administrative and clerical duties as needed to support office operations

Maintain visitor logs and ensure proper check-in and check-out procedures

Collects the residents’ mail and prepares it for distribution

Performs community mail duties such as receiving and sending packages

Assists with preparing community brochure packets when necessary and keeps an ample supply at the reception

Keeps interaction with co-workers to a minimum maintaining professionalism in lobby area

Dresses professionally and is professional at all times

Possess and maintains knowledge of the community, its benefits, services provided, the residents and associates

Requirements:

Prior experience in a receptionist, front desk, or customer-facing administrative role preferred

Excellent verbal and written communication skills

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Must be able to work every other weekend

Strong organizational skills with the ability to multitask in a fast-paced environment

Professional appearance and a warm, welcoming demeanor

Reliable, punctual, and detail-oriented with a strong work ethic

High school diploma or equivalent required

About Us:

JBD Grace Rochester Hills LLC is a trusted organization proudly serving the Rochester Hills, MI community with a commitment to excellence and outstanding service. At Grace, our mission and belief is for everyone to feel loved, listened to and respected. We take pride in fostering a positive work environment where every team member plays an important role in our continued success.