Service Technician

Service Technician

Koenig Equipment, a family-owned John Deere dealership since 1904, has built a strong legacy of trust and community focus. Our culture and dedication to growth have enabled us to expand across multiple locations in Indiana and Ohio, proudly serving farmers, homeowners, and businesses with quality agricultural, turf, and compact construction equipment.

We seek team members who are passionate about learning, take pride in owning their work, excel in communication and collaboration, and bring an innovative mindset to everything they do. We are currently hiring qualified Service Technicians for both in-shop and Mobile Response roles based out of the dealership's Urbana, OH location.

Join our family-owned team and be part of a company that values its people and customers alike!

Duties:

• Maintains a "safety first" approach at all times.
• Perform diagnostic work on equipment to verify needed repairs per estimate. Notify service manager if initial diagnosis is inaccurate.
• Perform assigned work in accordance with the estimate and the schedule. If completion deadlines cannot be met, or additional work is discovered, notify the service manager immediately so a recovery plan can be developed.
• Keep accurate times records by segment on worked performed.
• Recommend additional service work to maximize machine productivity, reduce downtime, and add value for the customer.
• Professionally advise customers when required.
• Ensure that all parts requested for the job are billed and parts not used are returned in a timely manner.
• Submit work order detail to the Service Manager immediately upon the completion of each segment.
• Perform duties off-site when required.
• Help maintain company fixed assets as required.
• Attend training events as required.
• Other duties as assigned by immediate supervisor.