Retail Supervisor

Job Title Responsible for the supervision and coordination of administrative and general office activities consistent with practice objectives, administrative policies and practices. Provides direct supervision for administrative and office support staff such as secretarial/administrative assistants, medical assistants, schedulers, data management and medical records staff. Ensures successful delivery of support services within the practice, including but not limited to human resources activity, payroll, purchasing and budgetary participation. Responsibilities 1. Supervises the day-to-day activities of staff to maintain workflow of the practice. 2. Plans and schedules work of staff to ensure proper distribution of assignments and adequate staffing, space and facilities for subsequent performance of duties. 3. Provides work direction, guidance, coaching and training for staff. 4. Establishes, reviews and revises work processes and procedures to ensure efficient and effective administrative activities. 5. Assists in the development of new methods, procedures and/or processes to increase efficiency and to improve service delivery, production, equipment performance, scheduling and quality control. 6. Establishes and maintains communication internally to ensure effective coordination of work activities. 7. Ensures compliance with department and organizational policies and procedures. 8. Confirms accurate initial verification of pertinent information to ensure proper program placement based on insurance type. 9. Ensures system data integrity within business systems. 10. Maintains efficient workflow of business systems through introduction of new processes. 11. Assists in the various personnel activities including, but not limited to hiring, performance appraisals, training, disciplining and making salary recommendations. 12. Effects continuous quality improvement in all processes. 13. Completes required continuous training and education, including practice specific requirements. 14. May assist in making recommendations regarding fiscal and staffing requirements for the practice, and may assists in the preparation of budgetary recommendations. 15. Performs other duties as required. Qualifications Associates degree or equivalent work experience. Bachelors degree preferred. 3 years of directly related experience, 1 year in a supervisory role preferred. Required Skills MS Excel MS Word Outlook About Us Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Job Info Job Identification 3039178 Job Category Administrative Locations 341 Central Park Avenue, Scarsdale, NY, 10583, US