Senior Manager of Consignment Operations

Senior Manager of Warehouse Operations

Stadium Goods is the premier global marketplace for authentic sneakers, streetwear, and collectibles. We sit at the intersection of retail, technology, and culture, empowering a massive community of buyers and sellers. Our digital ecosystem is the optimized interface that unlocks our core supply, driving sales across our flagship site, mobile app, and integrated global marketplaces. We are a data-driven, fast-paced team that thrives on innovation and operational excellence. By mastering the full Shopify ecosystem—from the front-end user experience to the complex data flow connecting channels like Tapcart, TikTok, and Walmart—we ensure a seamless, world-class experience for our customers worldwide. Join us to own a critical piece of our technology stack and drive significant growth in a thriving, dynamic industry.

The Senior Manager of Warehouse Operations will lead the end-to-end warehouse and consignment operations across Stadium Goods' New York Market Center. This role owns the full lifecycle of inventory from intake, authentication, and product listing through storage, fulfillment, and consignor payout.

This position is critical to ensuring operational excellence, data integrity, and scalability across all warehouse workflows while delivering a best-in-class consignor and customer experience. The Senior Manager will oversee warehouse teams, optimize processes, and partner cross-functionally with Supply, Ecommerce, Product, Finance, and Customer Experience to ensure seamless execution across the business.

Warehouse & Consignment Operations

Own the end-to-end warehouse operation, including intake, authentication, inventory management, storage, fulfillment, and outbound logistics. Oversee consignment lifecycle from product intake through listing, sale, and consignor payout, ensuring accuracy and efficiency at every stage. Ensure all inbound shipments are received, processed, and recorded accurately against purchase orders and inventory systems. Optimize warehouse layout, workflows, and throughput to improve speed, accuracy, and scalability. Maintain strict inventory control standards, minimizing discrepancies and ensuring real-time data accuracy across systems. Establish and enforce SOPs across all warehouse and consignment processes.

Authentication, Intake & Inventory Control

Oversee authentication processes to ensure all goods meet Stadium Goods' quality and authenticity standards. Manage intake operations, ensuring timely and accurate product listing and system entry. Identify, investigate, and resolve inventory discrepancies, operational issues, and system errors. Partner with Product and Tech teams to surface bugs, workflow gaps, and system improvements impacting operations.

Team Leadership & Workforce Management

Lead, develop, and scale a team of warehouse supervisors, specialists, and associates. Own workforce planning, scheduling, and labor optimization to meet volume demands and SLAs. Train and coach team members on operational standards, systems, and performance expectations. Build a high-performance culture focused on accountability, efficiency, and continuous improvement.

Performance Management & Operational Excellence

Define, track, and report on key operational KPIs (e.g., intake speed, listing accuracy, fulfillment SLAs, inventory accuracy). Implement performance management frameworks to ensure consistent achievement of operational targets. Drive continuous improvement initiatives to increase efficiency, reduce costs, and enhance scalability. Provide regular reporting and insights to senior leadership on operational performance.

Cross-Functional Collaboration

Partner with Supply teams to align intake capacity with inventory acquisition strategies. Collaborate with Ecommerce and Merchandising teams to ensure product readiness and optimal listing quality. Work closely with Finance on payment accuracy, invoice coding, and consignor payouts. Align with Customer Experience teams to resolve consignor and customer issues quickly and effectively. Act as the central operational link between warehouse execution and broader business strategy.

WHO YOU ARE

5+ years of experience in warehouse, logistics, or operations management, ideally in retail, ecommerce, or resale environments. Proven experience managing end-to-end operational workflows, including inventory, fulfillment, and supply chain processes. Strong leadership experience with the ability to manage, develop, and scale high-performing teams. Deep understanding of warehouse operations, inventory systems, and process optimization. Strong analytical skills with the ability to identify root causes and implement scalable solutions. Experience working with ERP, WMS, or inventory management systems; proficiency in Excel or similar tools. Ability to operate in a fast-paced, high-volume environment with a focus on accuracy and execution. Strong communication skills with the ability to influence cross-functional stakeholders

NYC WAGE TRANSPARENCY LAW

• The pay range for this position at commencement of employment is expected to be between $80,000 AND $90,000 [annual]; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
• If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

EQUAL OPPORTUNITIES STATEMENT & SCAM DISCLAIMER

• STADIUM GOODS is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our strategy throughout our business, partnerships and communities.
• SCAM DISCLAIMER- It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Stadium Goods in order to attract candidates to a SCAM. Please be aware that Stadium Goods does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Stadium Goods will never ask candidates for any form of payment during the recruitment process.