ServiceNow Sr Developer

Note The positions are non billable but as system wasnt allowing to complete the RR creation I had to enter Bill Pay RateRole Name ServiceNow Architect IT Operations Management ITOMJob SummaryWe are seeking a highly experienced ServiceNow Architect to lead the design and implementation of ITOM solutions The ideal candidate will have deep expertise in ServiceNow Discovery CMDB Event Management Service Mapping and AIOps with a strong focus on operational visibility automation and service health monitoringKey ResponsibilitiesArchitecture DesignArchitect scalable and integrated ITOM solutions on the ServiceNow platformDefine and implement CMDB strategies service modeling and dependency mappingDesign solutions that support proactive monitoring root cause analysis and operational intelligenceImplementation IntegrationLead implementation of ITOM modules including Discovery Service Mapping Event Management Cloud Management and AIOpsIntegrate ServiceNow with monitoring tools eg SolarWinds Dynatrace AppDynamics Splunk and cloud platforms AWS Azure GCPOperational ExcellenceEnable realtime visibility into infrastructure and services through dashboards and health indicatorsAutomate remediation workflows and incident correlation using Event Management and AIOpsGovernance Best PracticesEstablish CMDB governance data quality standards and reconciliation rulesDefine best practices for ITOM processes integrations and platform performanceCollaboration LeadershipWork closely with infrastructure cloud and application teams to align ITOM capabilities with operational goalsMentor developers and platform engineers on ITOM architecture and implementationRequired Skills Experience8 years of IT experience with 6 years in ServiceNow ITOM architecture and deliveryStrong understanding of IT infrastructure cloud services and monitoring toolsHandson experience with ServiceNow Discovery Service Mapping Event Management and CMDBProficiency in scripting JavaScript Glide MID Server configuration and integration patternsServiceNow Certified Implementation Specialist ITOM preferredSoft SkillsStrong analytical and problemsolving skillsExcellent communication and stakeholder engagementAbility to lead crossfunctional teams and drive operational transformation