Onboarding & Applications Coordinator - Bessemer Management

Onboarding & Applications Coordinator – Bessemer Management

Bessemer Management is a transportation company that provides comprehensive back-office support, management, and logistics services for several logistics/trucking companies. We have 90+ years of experience operating in multi-faceted transportation modes and are a dynamic and growing organization.

Horizon Freight System and TRX, Inc., two of the trucking companies that Bessemer Management supports and two of the most experienced intermodal trucking companies in the United States, have an opportunity for a highly motivated, career-minded individual to join our team as an Onboarding & Applications Coordinator.

This position is full-time, on-site in our Valley View, Ohio office.

In this role and as part of the Horizon/TRX Applications Team, you will be responsible for guiding truck drivers applying for work through our qualification process, working with our terminals to connect these drivers with the appropriate markets/business opportunities, and using a number of systems to verify and track information through the sign-on process. This will ensure a seamless experience for new drivers from initial application through final onboarding into our company.

You will be part of a team that prides itself on building relationships with our stakeholders and approaching what they do with a mindset rooted in sales best practices: helping to build our business and represent our company well.

As we are intentional about promoting our employees from within our organization, we also encourage candidates with management aspirations that are looking for a long-term role to grow within a company to apply for this position.

Responsibilities of the Position:

• Taking ownership of our company's new driver onboarding process from start to finish, including reviewing and processing applications in a timely and thorough manner
• Qualifying drivers based on their application, as well as through information you obtain via background checks, pre-employment screenings, safety record verifications, and Federal Motor Carrier motor vehicle reports
• Assisting drivers, terminals, and other stakeholders throughout the application process, communicating progress along the way, and working to troubleshoot/problem-solve through issues that arise
• Auditing, organizing, inputting, scanning, and indexing physical and electronic documentation into our internal systems

Additional Eventual Responsibility:

• Conducting live, multi-hour orientation presentations using an interactive, online training platform to train new drivers on company expectations and guidelines, as well as share information about company services and program offerings

Qualifications & Interpersonal Skills:

• Transportation/trucking industry knowledge (including experience with ELDs or electronic logs) preferred but not required
• Bilingual English/Spanish a plus but not required
• Exceptional attention to detail
• Ability to multi-task
• Strong communication and follow-up skills, including the ability to recognize and appropriately respond to tone in phone, email, and text message correspondence
• Ability to interact with a variety of people, including truck drivers, terminals, vendors/customers, co-workers, and internal departments
• Interest in learning about our industry, as well as our other internal departments, so you can apply that knowledge to further excel in your day-to-day responsibilities
• Positive attitude and friendly demeanor

Work Schedule & Benefits:

• Monday through Friday, 8:00 AM to 4:30 PM (on-site in Cleveland, OH)
• Performance-based bonus plan
• Complete benefits package including medical, dental, vision, and life insurances
• 401(k) with company match
• Vacation and holiday pay
• Paid parental leave

Physical Demands of the Position:

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to stand, walk, and sit; talk and hear, both in person and by telephone; and reach with hands and arms to lift and carry items up to 25 pounds.

About Our Company:

Based in Cleveland, Ohio, Bessemer Management Company has 90+ years of experience in the flatbed, intermodal, and over-dimensional trucking industries. The companies we serve (Kaplan Trucking, Eastern Express, Horizon Freight System, TRX, Inc., and DD&S Express) are comprised of a network of 3,000+ trucks and 270+ terminals primarily located across the Midwest, South, and Northeast.

We are a company that is diversified, independent, stable, and growth minded. We value innovation, long-term thinking, and a roll-up-your-sleeves/desire to dig in mentality. We invest in people who take ownership, care deeply about quality, and want to contribute to something bigger than themselves.