Supervisor Patient Access (Full Time, Evenings) Abington Emergency Dept

Supervisor, Patient Access (Full Time, Evenings) Job in Abington Emergency Department. Hours: 3pm–11:30pm (weekdays) with evening and weekend coverage required. Job Description Oversees daily registration functions within Patient Access scope. Ensures the unit is adequately staffed. Promotes a positive patient experience for patients and families. Demonstrates strong verbal and written communication and customer service skills when interacting with staff, patients, families, and leadership. Supervises efficient and compliant registration processes ensuring regulatory and compliance requirements, including adherence to departmental and institutional protocols. Prioritizes responsibilities, completes daily work requirements, resolves departmental and patient problems as needed, and monitors key performance metrics to ensure goals are achieved. Minimum Education and Experience Requirements Associate’s degree in healthcare or business administration (or equivalent) Minimum of 5 years work experience in a physician office, hospital setting, healthcare insurance provider or other healthcare relevant experience, or a minimum of 2 years in lieu of a degree Minimum of 2 years patient registration experience required Minimum of 3 years supervisory experience in a physician practice or hospital environment, healthcare insurance provider or other healthcare relevant experience required Work Shift Regular employee; evening shift (United States of America) Location 1200 Old York Road, Abington, Pennsylvania, United States of America Equity, Diversity & Inclusion Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Medical (including prescription) insurance Dental, vision, life and AD&D insurance Short- and long-term disability Flexible spending accounts Retirement plans Tuition assistance Voluntary benefits with group rates on insurance and discounts Tuition discounts at Thomas Jefferson University after 1 year of full‑time or 2 years of part‑time service Access to medical (including prescription) insurance for all colleagues, including those working less than part‑time, per diem colleagues, adjunct faculty, and Jeff Temps #J-18808-Ljbffr Abington Memorial Hospital