Optical Office Assistant

Receptionist / Office Assistant needed for exciting El Segundo company Our El Segundo office is looking for a dedicated and experienced receptionist to handle telephone calls, patients and to assist with administration duties if called upon. We offer a competitive salary, great benefits, paid leave and flexible hours. Job Skills and Requirements Customer Service – you are the first impression of the company. A successful receptionist will be friendly, organized and knowledgeable about the company. Must be detail-oriented and have ability to multi-task Ability to be efficient and productive in a fast-paced environment Must have enthusiasm and possess excellent customer service skills Must possess basic math and money handling skills Enjoy working with people and possess a friendly and outgoing personality Computer Skills – you will need to answer emails, use the phone system, schedule appointments and manage schedules. Communication Skills – listening to patients and management, speaking in a clear and friendly way over the phone and face-to-face are essential. Minimum: Up to and including one year of experience medical reception and customer service Minimum: Experience working with the public Preferred: Over 1 year of experience Employees must comply with any state and local masking orders. In addition, employees are expected to wear a mask in areas where physical distancing cannot be attained. Responsibilities Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, screening/forwarding incoming calls, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Update calendars and schedule vendor meetings Greet and welcome patients as soon as they arrive at the office Perform other clerical duties such as photocopying, transcribing and faxing All hires are based upon successful completion of background checks All employees shall meet all applicable safety, sanitary, and infection control policies, and shall project a positive, professional image of our office. #J-18808-Ljbffr Semel Vision Care