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Operations Director

$130k - $155k

Mackenzie Stuart

Operations Director – PE-backed Veterinary Group - Utah

We are seeking an experienced regional operator to lead a diverse portfolio of hospitals, including both general practice and specialist emergency facilities. This role requires regular travel across the region to partner closely with on-site teams, build strong, trust-based relationships, and drive the successful execution of key strategic and operational initiatives.

The Role

You will oversee the operations across a portfolio of hospitals, accountable for performance, alignment, and operational delivery.

Salary - $130-$155,000 (dependent on experience) + 15% bonus + relocation package (where applicable)

Key Responsibilities

  • Lead operational performance across a portfolio of veterinary hospitals, with responsibility for achieving financial and operational targets
  • Partner with site leaders (Hospital Managers, Medical Directors) to drive performance, improve workflows, and enhance team engagement
  • Monitor KPIs and implement initiatives to improve revenue growth, margin performance, and operational efficiency
  • Support hiring, retention, and leadership development across the region
  • Conduct regular site visits to assess performance, coach leaders, and identify areas for improvement
  • Drive a consistent and high-quality client and patient experience across all locations
  • Lead operational initiatives including process improvement, scaling best practices, and growth projects
  • Ensure compliance with company policies, operational standards, and regulatory requirements
  • Act as a key link between field teams and senior leadership, supporting alignment and communication

About You

  • Proven experience in a multi-site leadership role (Regional / Area / Director level)
  • Strong operational and financial acumen with experience managing P&L performance
  • Background in veterinary, healthcare, or a similar service-led environment preferred
  • Demonstrated ability to lead, coach, and develop high-performing teams
  • Data-driven mindset with the ability to translate insights into action
  • Comfortable working in a dynamic, growth-oriented environment
  • Excellent communication and stakeholder management skills

Qualifications

  • Bachelor’s degree (or equivalent experience) in Business, Operations, or a related field
  • 3+ years of multi-site leadership experience
  • Veterinary experience preferred (GP and/or Emergency experience advantageous)

Additional Information

  • Regular travel required across 2 states

Vacancy posted 3 days ago
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