Barista - Part-Time - Pool

Job Title

Caf Team Member

Who We Are

This recruitment is to establish an applicant pool for future vacancies. Individuals will be contacted as vacancies occur. Tacoma Community College is a public two-year institution that serves a diverse population of approximately 14,000 students. We embrace our identity as a community college. Our stated mission is to create meaningful and relevant learning, inspire greater equity, and celebrate success in our lives and in our communities. Tacoma Community College is committed to recruiting faculty and staff who are reflective of the diverse community we serve. We know we can always do better in serving our students equitably and improving our students' successes. We are specifically focusing on better supporting traditionally underserved populations at TCC, including Black and brown men, Native Americans, Veterans, and the LGBTQ+ community. To this end, the college seeks applicants who will intentionally support and promote efforts related to equity, diversity, and inclusion, and who recognize and honor the important role that diversity brings to an educational community. TCC is committed to developing and sustaining a vibrant educational environment where all students can thrive by providing educational opportunities such as learning communities, honors programming, undergraduate student research, bachelor of applied science degrees, and study abroad. TCC is committed to student success and promotes innovation to help students. TCC is one of 67 colleges selected nationally to participate in the Department of Education's Second Chance Pell pilot program, providing access to education for incarcerated individuals. Designated a Military Friendly College, TCC is proud to serve Pierce County's military community. In fall 2018, the college opened a food pantry on campus to support students experiencing food insecurity and was recognized by the Harvard Kennedy School for its College Housing Assistance Program, a community partnership that helps students access affordable housing.

Position Summary

Provides high-quality customer service and professionalism to both customers and Caf team members at Tacoma Community College campus. This position provides customers with prompt and warm service, quality beverages and products, is a reliable support to the team, and maintains a clean and comfortable food services environment.

Essential Functions

• Regularly prepares a variety of espresso drinks and non-espresso beverages using equipment such as coffee grinders, brewers; espresso machines, blenders, etc.
• Follows standard recipes or customized recipes for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Operates a POS cash register and handles various types of money including cash, student pay cards, and credit cards.
• Restocks the caf with necessary supplies including milk, ice, syrups, cups, and other items based on the needs of the business.
• Maintains a clean and organized workspace including sanitizing all utensils, equipment, mopping, and sweeping per shift.
• If applicable, monitors perishable and non-perishable inventory numbers and reports caf needs to the lead barista.
• Performs caf opening and closing procedures.
• Performs other duties as assigned.

Qualifications

Minimum Qualifications

• High school graduate, or equivalent, or current Running Start student
• Excellent customer service skills by:
  • Welcoming and helpful attitude toward guests and other team members
  • Work well both independently and with a team
  • Resolve guest questions with care

Preferred Qualifications

• Previous food, beverage, or grocery experience
• Experience working as a barista.

Conditions of Employment

• The finalist for this position will be subject to a criminal background check prior to the start of employment. Information from the background check will not necessarily prevent employment, but will be reviewed on a case-by-case basis by HR staff.
• Tacoma Community College has no responsibility or obligation to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.
• Ability to move and carry items up to 30 pounds.
• Must maintain state health standards and have a current Food Handlers Permit once hired.

The Successful Candidate Must Demonstrate

• Knowledge of computerized accounting and point-of-sale systems.
• Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks, and solve problems efficiently and in a timely manner.
• Actively participate as a member of the bookstore team to move the department towards the completion of shared departmental and college goals.
• Excellent customer service skills; including establishing, building, and maintaining internal/external customer satisfaction.
• Ability to provide empathetic and timely service to students, faculty, staff, and community members in a higher education setting.
• Ability to communicate and relate well with diverse populations, students, faculty, staff and the general public in a friendly, courteous, respectful and professional manner with an appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
• Ability to promote and maintain a healthy and positive work environment with collegial and cooperative work relationships.
• Ability to provide clear and ethical principles to decision making and use judgment and discretion in sensitive matters.
• Ability to perform well under pressure, multi-task, and engage in critical self-reflection and growth.
• Ability to work independently and as a member of the Bookstore team.
• Ability to represent the college effectively at all levels, both internally and externally.
• Communicates information to the Store Manager, Lead Sales Associate, and lead caf barista to ensure that all guest needs are met in a timely manner.
• Follows all verbal and written operational policies and procedures as directed by the Lead Barista and Director for the Bookstore.

Application Process

Application Materials Complete application packages must include the following:

1. Tacoma Community College online application form.
2. Resume and cover letter - In your cover letter, describe how your background and experience align with the responsibilities for this position.

Terms of Employment

This part-time hourly position is bound by the WAC 357-04-045 provisions above. This requires a flexible schedule to accommodate event coordination needs, including evenings and weekends. The pay rate is $18.00 per hour. Work location is all property owned and operated by Tacoma Community College including Tacoma Campus and Gig Harbor Campus. Report on time to work in Building 11 at Tacoma campus at your assigned time. Tacoma Community College offers a comprehensive healthcare benefits package for you and your dependents including medical, dental, and vision insurance. Life and long-term disability insurance plans; vacation, sick, and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits.

Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Patricia McCray Roberts, Title VII and Title IX, Building 14, View phone number on click.appcast.io; Kathryn Held, Section 504 Officer, Building 7, View phone number on click.appcast.io. Tacoma Community College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.