Case Manager / East Valley

Join Copa Health

At Copa Health, we are committed to people first, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.

Why Join Copa Health? At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you'll receive:

• Competitive salary and comprehensive benefits package
• Personalized health coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and vision coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness program, including access to mental health resources
• Tuition reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable medical, dental, and vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee assistance program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Starting pay: $18.50-$22.50

Who We're Looking For

We're seeking full-time case managers to join our dynamic healthcare team. The case manager participates in the development of the integrated comprehensive assessment and integrated service plan (ISP) and implements services to members in accordance with their plan and provides ongoing care and reviews progress. Coordinates with all involved healthcare, behavioral health, and wellness providers and maintains current documentation on members' progress in managing chronic medical and psychiatric conditions and assists the individual in achieving their recovery goals. Key responsibilities include:

• Working collaboratively with the integrated care team to engage, educate, communicate, and coordinate care with service participants, their family, behavioral health, medical and dental providers, community resources, and others in ensuring that all services prescribed in the integrated service plan are implemented.
• Developing and maintaining and managing the integrated service plan (ISP) within the required time-frame.
• Participating in the development of the integrated comprehensive assessment and integrated service plan (ISP).
• Implementing services to members in accordance with their plan and providing ongoing care and reviews progress.
• Coordinating with all involved healthcare, behavioral health, and wellness providers and maintaining current documentation on members' progress in managing chronic medical and psychiatric conditions and assisting the individual in achieving their recovery goals.
• To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.

Qualifications:

• High school degree required, and minimum four (4) years of experience in behavioral health and SMI, or
• Bachelor's degree in a related field with one (1) year of related experience.
• AZ valid driver's license, vehicle with state minimum insurance coverage and able to meet Copa Health company driving requirements and safety sensitive requirements.
• Safety sensitive is any job that includes tasks or duties that the employer in good faith believes could affect the safety or health of the employee performing the task or others.
• Bilingual (English/Spanish) preferred.

Copa Health is an equal opportunity employer – all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-employment criminal background and drug testing required. EOE. Sign on and retention incentives are subject to change.