Front Desk Administrative Assistant

Job Description

Job Description

RLR, LLP is a growing full-service public accounting firm with offices in Northern Colorado and Southeast Wyoming. Our firm is one of the leading firms in the area focused on small business clients. By combining our expertise, experience and the energy of our staff, each client receives close personal and professional attention. We place strong emphasis on providing excellent client care to our small business clients. We strive to maintain an ideal work/life balance while offering a wonderful learning environment, exceptional professional growth, and varied and challenging work. Our team approach to client service, casual work environment and flexible hours provides our team members with superior work life balance.We are looking for a reliable and detail-oriented individual to join our CPA firm. This is a client-facing role that requires professionalism, strong organizational skills, and the ability to thrive in a fast-paced environment.  This role will be the first point of contact for clients and visitors, ensuring a welcoming experience while supporting our team with essential administrative tasks.We're searching for someone that is self-motivated, client-focused, dependable, and has a strong work ethic. Must be able to use computers fluently, especially knowledge of Microsoft Office Word and Excel, and must be able to prioritize work, multitask, and interact with other employees, managers, and partners across the business, including in other office locations.  Responsibilities:Greet clients and visitors with professionalism and warmth.Answer, screen, and route incoming calls promptly.Maintain accurate client records in our electronic database.Keep the reception area organized and stocked with necessary materials.Provide accurate and courteous information in person, by phone, and via email.Prepare client deliverables with accuracy and timelinessReceive, sort and distribute mail and deliveries.Assist with scheduling meetings and updating calendars.Order and maintain office and kitchen supplies.Perform general administrative duties (photocopying, filing, faxing).Uphold confidentiality and collaborate effectively with team members.Assist with scanning, organizing, and uploading tax documents into secure portals.Prepare client folders and ensure all required forms are available for appointments.Monitor and manage incoming client documentation for completeness.Support electronic filing processes by verifying signatures and required attachments.Handle confidential financial information with discretion and accuracy.Assist with scheduling client drop-offs and pick-ups during peak season.Provide basic guidance to clients on document submission procedures. We are obligated to contact our clients if we receive an application from our client's employees.Please note: No recruiters, employment agencies, or other sales calls. We will only respond to qualified candidates.We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.