Logistics Coordinator

Job Description

Job Description

Robert Half is partnering with a growing organization to find a Logistics Coordinator / International Operations Specialist for a contract-to-hire opportunity. This is an exciting role for someone who thrives in a fast-paced, customer-focused environment and enjoys problem-solving within complex logistics operations.

Position Overview

This role is responsible for identifying, analyzing, and resolving operational issues within the logistics process while ensuring a high level of customer satisfaction. You will play a key role in supporting shipment execution, minimizing delays, and improving internal workflows.

The ideal candidate is proactive, detail-oriented, and comfortable balancing multiple priorities with urgency and professionalism.

Key Responsibilities

• Act as a liaison between the company and clients, providing timely and professional communication to resolve issues and enhance customer satisfaction
• Coordinate and manage import/export shipment documentation within a Transportation Management System (TMS)
• Prepare and provide rate proposals by gathering vendor quotes and following established pricing guidelines
• Assist with sales support activities, including follow-up on quotes and providing logistics-related insights
• Support onboarding of new customers and maintain accurate data within systems (e.g., CargoWise)
• Identify process improvements to drive operational efficiency and reduce shipment delays

Required Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• Strong written and verbal communication skills
• Ability to multitask, prioritize, and work effectively under pressure
• Excellent problem-solving and analytical abilities
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word)

Preferred Qualifications

• Experience in international logistics, freight forwarding, or supply chain operations
• Knowledge of Incoterms, customs regulations, and shipping documentation
• 3+ years of experience in international logistics
• Experience working with Transportation Management Systems (TMS), preferably CargoWise

Why This Opportunity?

• Contract-to-hire pathway with long-term potential
• Exposure to global logistics operations and international clients
• Collaborative team environment with direct visibility to leadership
• Opportunity to make an immediate impact on operational efficiency and customer experience