Compensation Support Specialist
Kestra Holdings
Kestra Financial is a wealth management platform dedicated to empowering independent financial professionals-including traditional and hybrid RIAs-to grow their businesses and deliver exceptional client service. We combine advanced business management technology with personalized consulting to provide unmatched scale, efficiency, and support. Our advisor-focused culture is built on innovation and advocacy, enabling advisors to offer comprehensive securities and investment advisory solutions to their clients
Lead with Purpose. Partner with Impact.As the Compensation Support Specialist, you will report to the Supervisor, Producer Compensation and will be responsible for providing compensation service and support to Kestra Financial Professionals. What you'll Do:
- Comply with all regulatory rules, written desktop procedures and company policies.
- Communicate effectively with internal staff.
- Research compensation issues, process corrections and provide resolution.
- Respond to email inquiries from producers and document them in Footprints.
- Coordinate with our Accounting department to process commission advances and charge backs.
- Train and assist producers on compensation, producer website, reporting and other tools.
- Meet our team's established service levels.
- Other responsibilities as assigned.
- Commitment to culture requires a demonstration of professionalism, accountability, customer/client focus, and teamwork.
- 1+ years equivalent industry related experience strongly preferred
- High School Graduate required
- College degree strongly preferred
- Must be able to perform duties accurately and timely
- Must demonstrate corporate mission statement and advisor first culture
- Must be proficient with Microsoft Outlook, Word, and Excel.
- Must be able to read, analyze and code compensation statements.
- Must become proficient with the use of vendor(s) and internal programs and software within 30 days of hire including but not limited to BRACS, Salesforce and AdvisorComplete.
- Must exhibit good problem-solving skills, prioritization, and attention to detail
- May be required to work overtime, as necessary
- Competitive pay and benefits with a large employer (over 1600 employees nationwide)
- 401(k), health insurance, and a competitive benefits package
- Work in a supportive, collaborative environment committed to professional excellence
- Help clients navigate meaningful financial decisions with confidence
- Opportunities for training, development, and long-term growth within the firm
- Tuition reimbursement for qualified expenses
Our Mission is Powering Financial Independence, enabling the growth and success of investing clients and the advisors who serve them. We do that by living our values: Serve, Make it Happen, and One team.
Explore Life at Kestra Kestra Holdings Website: Careers Portal: LinkedIn: Apply Today Lead with purpose. Apply now and help shape the future of Kestra. Disclosure By applying to a job at Kestra Financial, Inc., you are agreeing to the following statements:
- You acknowledge that if hired, Kestra Financial, Inc. may, obtain and use background information concerning your credit, character, general reputation, personal characteristics, work habits, performance and experience for evaluation for your potential employment.
- It is the policy of Kestra Financial to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender, identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Kestra Financial prohibits any such discrimination or harassment.
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