Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• $2000 Signing Bonus
• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent for seven years and have been with State Farm for nearly 12 years, starting my career right out of college. Growing up locally and graduating from Unioto High School, I’ve always had strong ties to this community and enjoy serving the people who live here.

Outside of the office, I stay active in the community through the Chamber of Commerce, local athletics like the YMCA basketball league, and the running community. Being involved locally is something I truly value.

For our team, we offer a health insurance stipend, uncapped commission opportunities, and a strong focus on maintaining work-life balance.

Our office culture is supportive, energetic, and growth-focused. We’re looking for someone who is motivated, positive, and excited to grow while helping customers and contributing to the community we serve.

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Shane Maier - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.