Graphic design /Customer Service Representative

Job Description

Job Description

Minuteman Press Norfolk is looking for a dependable, hardworking customer service representative with some graphic design experience.

This is primarily a customer service position. Graphic design is a hugh plus. Candidates should be comfortable Speaking with customers, using Canva, ChatGPT, and Gemini, Adobe Illustrator and other Adobe programs to edit artwork, prepare customer proofs, and create print-ready files. 

In today’s digital world, tools like Canva, ChatGPT, and Gemini help with everyday design tasks. Familiarity with these tools and a willingness to learn are welcome.

Candidates must also be comfortable using Microsoft Outlook, managing emails, and typing accurately and efficiently.

Responsibilities include:

• Help answering phones and assisting customers.

• Managing customer emails and responding promptly.

• Preparing quotes and following up with customers.

• Editing artwork, preparing proofs, and creating print-ready files.

• Helping with production when needed.

• Benefits include:
  
  
  • Health insurance.

  • Paid time off.

  • Employee discounts.

  • Opportunities for advancement.

We’re a small team, so everyone wears multiple hats. The right person will be organized, flexible, and able to follow tasks through to completion.

A proven record of reliability and steady employment is important. We’re looking for someone who takes pride in their work and wants a long-term opportunity.

Hours: Monday–Friday, 8:30 a.m.–5:00 p.m.

Serious candidates should submit a résumé showing relevant experience and employment history, along with a few examples of their design work