Care Coordinator

Job TitleResponsibilities include assigning and directing work to caregivers. Monitoring field staff performance and disciplining employees, addressing complaints, and resolving client issues that may arise, ensuring client's shifts are covered and caregiver documentation is complete. Maintain healthy communication with caregivers to facilitate the transaction of information and report between agency and caregivers.Maintain ConfidentialityMaintain a To-do ListManage your voicemails and emails throughout the daySupervisor's reports to department Manager; the Field ManagerSupervise field employees and monitor shifts according to hours approvedArrange for replacement coverage when neededOrganize caregiver binders and maintain compliance with documentsUpdate company software (i.e. HHA Exchange)Communicate with necessary departments regarding client's status, incidents, hospitalization, service interruptions, etc.Maintains confidentiality of all client information in accordance with HIPPA laws and procedures