Senior Program Manager

Senior Program ManagerPTMA Financial Solutions provides treasury management, liquidity management, and other financial products and services to the public sector. In addition to more than 12,000 local governments, school districts and other public entities, we also partner with over 1,000 financial institutions to help strengthen communities from coast to coast. Our family of financial services companies offers local government investment pool administration, investment advisory services, term investments, cashflow analysis, bond proceeds management, and public finance services for public entities plus stable deposit funding solutions for financial institutions. Our financial expertise, comprehensive products, and advanced technology help clients achieve more today for a better tomorrow. The firm's primary operational hubs are in Denver, Colorado, and Naperville, Illinois, with other offices throughout the United States.We are seeking a Senior Program Manager to lead the firm's most complex cross-functional programs and help mature its Project Management Office. Working directly with the Director of Product Management, this person will turn the firm's strategic initiatives into delivered results, including day-to-day leadership of large-scale, multi-year enterprise initiatives.This is a hands-on, highly visible role carrying three connected mandates. First, this person runs enterprise programs that touch the product function, such as system implementations, platform changes, vendor transitions, and new product launches that require coordination across Product, Technology, Operations, Finance, Compliance, Marketing, and Sales. Second, this person operates the PMO day to day, owning the project portfolio in monday.com, supporting the Business Analyst team in running their projects, and producing the status reporting the Executive Leadership Team (ELT) relies on. Third, this person manages vendors and third parties and serves as an early-warning system for the portfolio, spotting risks and issues, tracing their upstream and downstream impacts, and driving them to resolution before they delay a project. Success in this role requires learning the firm's business quickly and having the confidence to lead the room at every level, from individual contributors to executive and board sponsors.Duties/Responsibilities:Serve as day-to-day program manager for large, multi-phase enterprise initiatives, owning the integrated program plan, schedule, milestones, and critical pathCoordinate workstream leads across operations, client service, and technology teams, keeping cross-workstream dependencies visible and resolvedRun go-live readiness for major implementations and releases, including go/no-go criteria, cutover planning, sign-off checkpoints, post-launch support, and lessons learnedLead other cross-functional programs that touch the product function, such as platform transitions and third-party vendor engagementsCoordinate multi-function readiness for new product and fund launchesBuild and maintain integrated project plans covering scope, milestones, dependencies, resourcing, and budget, and re-baseline with clear rationale when conditions changePMO Operations, Portfolio Reporting & monday.comServe as the PMO's monday.com lead, maintaining project templates, portfolio boards, dashboards, and automations so that every PMO-managed project is planned and reported the same wayCoach and support the Business Analyst team in running their projects in monday.com, including setting up project boards, structuring tasks, milestones, and dependencies, and keeping status currentMaintain the master portfolio view of the firm's annual strategic initiatives, tracking progress against milestones and objectives and giving ELT accurate, timely visibility into status, risk, and resourcingSupport a broad portfolio of initiatives, including new product launches, process automation, and third-party integrationsPrepare and deliver decision-ready updates for steering committees and ELT, including status reports, dashboards, and escalation memos that state the decision neededHelp define and roll out PMO standards scaled to project size, including intake and prioritization criteria, stage gates, templates, RAID logs, change control, and other organizational process assetsTrack resource capacity and cross-project conflicts, and bring tradeoff recommendations to the Director of Product ManagementVendor, Risk & Stakeholder ManagementManage day-to-day relationships with implementation partners, software vendors, service providers, and contractors, holding them to agreed deliverables, timelines, statements of work, and change controlTrack vendor performance against contract milestones, escalate gaps early, and support contract changes and vendor transition planningOwn the RAID log (risks, assumptions, issues, dependencies) for assigned programs; identify risks early, assess their upstream and downstream impact on funds, clients, operations, and systems, and drive mitigation plans to closureAct before problems become delays: frame options, bring the right people together, and secure decisions before timelines, client commitments, or regulatory obligations are affectedCoordinate with Compliance, Legal, Information Security, and Finance on vendor due diligence, data security, budget tracking, and regulatory considerationsLead program meetings, from working sessions and stand-ups to steering committees, with clear agendas, documented decisions, and owned action items that are followed throughAdapt communication to the audience: outcomes, decisions, and risk for board and executive sponsors; dependencies and resourcing for function leaders; tasks and deadlines for individual contributorsSpeak up: challenge assumptions, call out slippage plainly, and hold owners accountable without direct authorityStakeholder EngagementThe Senior Program Manager will work in close partnership with a broad set of internal and external stakeholders, including:Director of Product Management: program priorities, escalations, and PMO directionExecutive Leadership Team: strategic initiative status, decisions, and risk escalationProgram Steering Committee & Workstream Leads: integrated plans, readiness, go/no-go decisions, and cross-workstream dependenciesBusiness Analyst Team: monday.com enablement and project planning supportSoftware Development, Technology & IT: delivery plans, environments, testing, and release readinessOperations & Client Services: workflow validation, readiness, and change managementFinance, Compliance & Legal: budget tracking, vendor contracts, and regulatory reviewRevenue, Sales & Marketing: launch readiness and coordination with marketing on client-facing communications and campaign timelinesVendors & Third-Party Partners: implementation delivery, statement-of-work performance, and transition or exit planningClient Boards & Key Clients: supporting materials and readiness for client-impacting changes, as neededRequired Skills/Abilities:Program Leadership: Keeps complex, multi-year initiatives on schedule and on scope across many workstreamsOrganization & Administration: Brings structure, documentation discipline, and reliable follow-through to every projectRisk Anticipation: Sees issues coming, understands their ripple effects across the business, and acts before they become delaysVendor Management: Holds third parties accountable to commitments while maintaining productive working relationshipsMulti-Level Communication: Tailors the message to the audience, from board sponsors and ELT to individual contributors, and is comfortable being the voice in the roomLearning Agility: Quickly learns the firm's products, clients, and operating model well enough to make sound callsCross-Functional Influence: Aligns Product, Technology, Operations, Finance, Compliance, Sales, and Marketing without direct authority over themA track record of identifying risks and issues early, tracing their upstream and downstream impacts, and driving mitigation to resolutionStrong meeting facilitation and communication skills, with confidence presenting to executive and board-level audiencesHighly organized, with strong administrative discipline in documentation, follow-through, and keeping plans and status currentAdvanced proficiency with a work management platform (monday.com strongly preferred; Smartsheet, Asana, or Microsoft Project considered) and Microsoft OfficeEducation and Experience:8+ years of project or program management experience, including at least 3 years leading multi-workstream, cross-functional programs such as system implementations or platform changesProven experience managing third-party vendors and implementation partners, including statements of work, deliverables, and change requestsWorking knowledge of asset management, banking, fixed income, fund administration, or a similarly regulated financial services environmentExperience with waterfall, Agile, and hybrid delivery methodologiesBachelor'