Travel Consultant II San Antonio TX

Amex GBT is a place where colleagues find inspiration in travel as a force for good and—through their work—can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. In this role, you’ll join our U.S. Military and Government team, specializing in seamless travel management services to our federal clients. As a Travel Consultant, you will provide outstanding customer service to defense and government travelers before, during, and after their business trips. Salary: $46,000 to $52,000 | Location: San Antonio, TX What You’ll Do Create domestic and international travel arrangements for clients, including air, hotel, rail, and ground transportation. Ensure reservations are built according to client standards and preferences. Act as a trusted advisor, offering informed and insightful recommendations that provide the best travel experience. Handle a wide range of bookings—from simple to complex—with potentially non-standard, multi-destination itineraries, ticket exchanges, and complex fares. Make changes or solve any issues that might occur during or before travel assignments, including both routine and non-routine work. Benefit from comprehensive training by experienced colleagues and utilize our social intranet to stay up-to-date. What We’re Looking For 3 or more years of experience working as a Travel Consultant (or 5 years in another customer service industry). Advanced knowledge of a GDS (Sabre). U.S. citizenship required due to Federal Government contract. A genuine passion for high-quality customer service. Good verbal and written communication skills. Strong teamwork skills. A positive “can do” attitude. Willingness to learn and grow. Military experience or certifications may substitute for some requirements. Employment contingent upon meeting government eligibility requirements, including successful completion of company and government background investigations, which may include a review of criminal history and credit records. Benefits Flexible benefits tailored to each country, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources. Travel perks: choose weekly deals from major travel providers on flights, hotels, cruises, and car rentals. Access to over 20,000 courses on our learning platform, including leadership courses, with new job openings available to internal candidates first. Inclusion initiatives with global groups centered around common identities or initiatives to foster awareness and action. Equal Employment Opportunity All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. We are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let our recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. We encourage passionate individuals who may not meet every requirement to apply, as we value potential and enthusiasm. #J-18808-Ljbffr American Express Global Business Travel