Director of Operations

To establish and execute a holistic provider performance strategy, the full-time remote Director of Operations - Provider Performance will lead a high-impact team focused on optimizing provider performance to enhance clinical quality, client access to care, and business results. Key responsibilities: Define and execute a holistic provider performance vision, establishing standardized frameworks across clinical service lines Lead and mentor a high-performing operations team while setting impactful priorities and supporting professional development Partner with the Data Analytics team to build a unified data vision and establish systems to measure and track provider performance Required qualifications: 5+ years of experience in provider performance operations, clinical productivity frameworks, or provider network operations within a healthcare organization 15+ years in business operations, management consulting, or healthcare operations, with experience in scaling complex operations 8+ years of direct people management experience with a track record of building high-performing teams Deep understanding of clinical network operations and core provider metrics Proven ability to translate complex data sets into operational tools and dashboards