Installation Technician II

Elite Audio-Visual Team Opportunity

Elevate Your Career with Our Elite Audio-Visual Team!

Are you a seasoned professional in the audio-visual industry, ready to take your expertise to the next level? We're seeking skilled and experienced AV technicians to join our team. If you have a passion for cutting-edge technology, a proven track record in AV solutions, and a drive to deliver exceptional service, we want you on our team. Join us and be a part of a company that values Driving Solutions, Delivering Systems On-Time Every Time, and your professional growth!

Position Summary

An Audio-Visual Technician II is responsible for installing, maintaining, and troubleshooting audio-visual equipment. This includes tasks such as soldering and terminating cables, mounting displays, hanging speakers, and performing technical service calls. Other requirements include lifting heavy equipment and working in various locations and environments, inventory management, and maintaining clean workspaces and vehicles.

Education & Experience

High School Diploma or GED

CTS, CTS-D, CTS-I, ANP, or equivalent

2+ Years Related Industry Experience

Or

High School Diploma or GED

4+ Years Related Industry Experience

Primary Position Duties

• Perform audio visual system installations without supervision including, but not limited to:
• Mounting Speakers, Displays, and other equipment
• Mounting peripheral accessories and equipment
• Pulling wires and cables
• Terminating and soldering wires, cables, and connectors
• Perform installations without supervision according to safety guidelines and manufacturer's instructions and specifications.
• Read and understand simple Scopes of Work, drawings, and diagrams.
• Perform technical service calls to diagnose and restore audio visual system functionality.
• Contact and work with manufacturer technical support to complete service calls efficiently.
• Work with manufacturer technical support to start RMA processes as needed and report and record in Field Management Software.
• Use testing equipment such as a Cable Tester, Network Cable Tester, and voltmeters to test and diagnose cables and equipment, and perform certified cable testing requirements.
• Perform software and firmware updates to equipment using a computer and other methods.
• Help maintain Service & Installation Department Vehicles, report needed maintenance to Manager.
• Confirm vehicles are properly loaded with required products, hardware, wires, cables, and equipment for installations.
• Contact Manager for any changes in Scope of Work or product when on job site.
• Break down boxes and dispose of trash when on job sites and in the warehouse.
• Acquire customer sign-off records at the close of installation and return to Manager.
• Maintain a clean and safe workplace by sweeping, vacuuming, and cleaning up tools and products on job sites and in warehouse as directed.
• Report low stocked hardware and product commonly used for installations to Manager.
• Perform regular and scheduled inventory counts of vehicles, and restock vehicles with inventory, hardware, and supplies as needed.
• Assist in on-the-job training for Audio-Visual Technician I team members.
• Complete industry training and manufacturer training according to Company training plans.
• Track and report all working time in field management software and payroll software.
• Track and report all expenses in field management software.
• Travel and work out-of-town, overnight, for several consecutive days.

Physical Requirements

Lift 80lbs minimum, sit, squat, stand, bend, reach, crawl, to perform installations.

Carry tools & equipment up and down several flights of stairs.

Work and stand for several hours consecutively without breaks.

Work indoors and outdoors year-round.

Work on ladders, lifts, and catwalks for extended periods of time.

Possess good eyesight and manual dexterity.