Fraud Specialist

As a Fraud Specialist , you’ll play a critical role in protecting our members and the credit union from financial loss. If you have a sharp investigative mindset, thrive in high-risk decision-making environments, and are passionate about doing what’s right, this is your opportunity to make a real impact. Your Role in Our Mission: Investigate and resolve fraud cases involving identity theft, suspicious activity, forgery, check kiting, NSF activity, and more Analyze account activity, alerts, and high-risk transactions to proactively mitigate loss Review and decision fraud claims and cases in alignment with internal policies Conduct recorded phone investigations with suspects and/or victims Perform advanced background research to identify fraud patterns and support recovery efforts Complete high-risk account reviews and make informed decisions based on findings Prepare and file Suspicious Activity Reports (SARs) in compliance with FinCEN requirements Serve as a liaison with law enforcement, legal entities, and insurance bonding companies Support branch teams by addressing fraud-related questions, concerns, and escalations Cross-train and assist with daily functions within the BSA unit What Makes You a Great Fit: Experience investigating fraud cases such as RDC/ATM deposits, check fraud, identity theft, account takeovers, ACH/wire fraud, and more Hands-on experience working with law enforcement or investigative agencies Experience performing high-risk reviews and decisioning SARs Strong analytical and critical thinking skills with high attention to detail Ability to handle sensitive situations with professionalism and sound judgment Excellent communication skills, both written and verbal Credit union or financial services experience preferred A Culture of Care and Reward: Enjoy 11 paid holidays and generous paid time off to recharge and reset Build your future with a 6% 401(k) match Eligible for a $700 annual contribution to your Health Savings Account Access our comprehensive maternity leave program to support growing families Stay covered with medical, dental, vision, disability, and life insurance Grow your career through leadership development, tuition assistance, and advancement opportunities Earn rewards for financial wellness through our Debt Free Club and Dave Ramsey’s SmartDollar program Thrive in a purpose-driven, people-first culture where your impact matters This is more than your next job. It’s your next step in changing lives; starting with your own! About FAIRWINDS Credit Union At FAIRWINDS Credit Union, Financial Freedom Happens Here. Headquartered in Orlando and proudly serving members for over 70 years, our mission - changing members’ lives on the journey to Financial Freedom - drives everything we do, with a clear vision: Members financially free. Through The FAIRWINDSWay, we champion a culture of integrity, accountability, and teamwork, and we’re nationally endorsed by The Dave Ramsey Show as a trusted provider of financial wellness. Recognized as one of Forbes’ 2025 Best-in-State Credit Unions and one of Orlando Business Journal’s Best Places to Work, FAIRWINDS is a top workplace where your purpose matters and your growth is supported every step of the way! FAIRWINDS is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr