Front Office Manager

Job Overview Energize your career as a Front Office Manager, where you will lead the front desk operations with enthusiasm and precision! In this pivotal role, you’ll oversee guest services, manage daily administrative functions, and ensure a seamless check-in and check-out experience for all visitors. Your proactive leadership will foster a welcoming environment, motivate your team, and uphold the highest standards of professionalism. Join us to make a positive impact on every guest’s journey while driving operational excellence in a dynamic hospitality setting! Responsibilities Supervise and coordinate front desk activities to deliver exceptional guest service experiences. Train, mentor, and motivate front office staff to ensure efficient operations and high team morale. Manage reservations, check-ins, check-outs, and billing processes with accuracy and attention to detail. Handle guest inquiries, resolve issues promptly, and escalate concerns when necessary to maintain satisfaction. Oversee administrative tasks such as reporting, record keeping, and communication with other departments. Monitor daily cash flow, billing accuracy, and financial transactions to ensure integrity and compliance. Implement policies and procedures that enhance operational efficiency and elevate guest experiences. Experience Proven experience in hospitality management or front office supervision within a fast-paced environment. Strong leadership skills with the ability to inspire and guide a diverse team toward shared goals. Excellent communication skills—friendly, clear, professional—and adept at resolving conflicts. Demonstrated ability to multitask effectively while maintaining attention to detail under pressure. Knowledge of property management systems (PMS), reservation software, and basic accounting principles is preferred. Ability to adapt quickly to changing priorities with a positive attitude and proactive approach. Join us in creating memorable guest experiences through energetic leadership and dedicated service! Job Type: Full-time Pay: $19.00 - $21.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Food provided Free parking Health insurance Paid time off Professional development assistance Referral program Vision insurance Work Location: In person #J-18808-Ljbffr