Case Manager - Homeless Youth Services - full time

Case Manager

Homeless Youth Services

The Opportunity Alliance is seeking a Case Manager to join the team in our Homeless Youth Services (HYS) program .

Pay Range: $25- $27 per hour

The primary goal of Homeless Youth Services (HYS) is to ensure that youth and families are stably housed. HYS provides case management to youth who are at risk of homelessness or are literally homeless. This program serves youth who are between the ages of zero and twenty-one and reside in York or Cumberland county. This intensive case management service seeks to support and stabilize the entire family, caregivers and siblings included, to promote safety and security through connection to housing and other basic needs.

Homeless Youth Case Managers

• Provide intensive case management services to youth and/or families in York and Cumberland counties who are experiencing or at risk of experiencing homelessness
• Support youth and/or families in finding and obtaining stable housing while promoting safety and security
• Link youth and/or families to services and resources which meet their basic needs to support and stabilize the whole family
• Participate in program initiatives
• Attend team meetings
• Coordinate service teams for each youth and or/family, and complete documentation in a timely fashion.

Schedule : Full-time, 40 hours/week position. Position requires a flexible work week including evenings.

Location : Based out of our South Portland office. This position supports Cumberland and York Counties.

Qualifications

• Bachelor’s Degree in Social work or related field required.
• LSW preferred.
• At least one year of relevant experience working in human services with families and children who have experienced mental health issues/trauma, substance use disorder and/or poverty required
• Direct experience volunteering and or working with and for young people in advocacy, youth development, youth leadership and direct social services preferred.
• Ability to respond to crisis situations in the moment required.
• Ability to work independently and collaboratively required.
• Excellent organizational skills required.
• Ability to be flexible regarding scheduling, required.
• Demonstrated computer proficiency regarding data entry and recording.
• Must be able to meet physical requirements associated with family visitation, e.g. climb stairs, etc.
• Computer proficiency with Microsoft Office and email is required.
• Contracts that have Rider D: Must be able to successfully pass a criminal background, child protective service check & sex offender check.
• Must not be on the state or federal suspension and disbarment list.
• Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and frequently lift and carry small children or material weighing up to 25 pounds.
• Driving may be necessary to attend meetings and trainings and for the occasional need to meet with clients offsite and within the program service area. This may include transportation of clients or driving to agency location to complete work. A good driving record is required .

Benefits : Our benefits include but are not limited to:

(offered to full-time and part-time employees)

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
• Excellent medical benefits at very reasonable cost
• Dental and Vision insurance options
• Agency paid basic life insurance and STD & LTD disability insurances
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement – offered once per year through an application process
• The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.

To learn more about our benefits please visit,

Who we are …

The Opportunity Alliance is “Helping People Reach for a Brighter Future”.

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

• Mental Health & Wellness
• Community Building
• Family & Early Childhood Education
• Economic Resources

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