Store Manager

Company Description Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets. At Ayr, our strength lies in our people. We’re re-imagining how we work across every part of our business, and we’re looking for builders and doers to roll up their sleeves and help shape what’s next. The cannabis industry is fast-moving, complex, and full of opportunity. Together, we’re not only shaping a company, but also building the future of cannabis. At Ayr you’ll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success. For more information, please visit Job Summary The Store Manager is responsible for overseeing all aspects of daily operations, including team management, operations, customer service, compliance, sales, safety, and security. Duties and Responsibilities Manage all aspects of the day-to-day operations of the retail dispensary/store, including sales, inventory management, staffing, and customer service. Monitor sales trends, customer feedback, and competitor activity to identify opportunities for improvement and growth. Hire, coach, develop, and lead a team of budtenders, inventory associates, and assistant managers, ensuring they have the knowledge and resources needed to provide excellent customer service. Partner with Retail VP and/or Market GM to develop and implement sales strategies to drive revenue and achieve sales goals, including promotions, events, and product displays. Ensure compliance with all local and state regulations governing the sale of cannabis products, including licensing requirements, age restrictions, and product labeling. Resolve customer complaints or issues in a timely and professional manner. Stay informed about cannabis products, industry trends, and regulatory changes to provide accurate information and recommendations to customers. Develop and implement operational procedures to optimize efficiency and productivity. Administer routine audits to maintain accurate inventory of all cannabis products. Manage daily financial reporting requirements. Develop and maintain a schedule of all dispensary staff including budtenders, inventory personnel, supervisors, and managers. Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready. Qualifications 4+ years of retail store management experience. Successful track record in achieving Sales, ADS, Customer Service, and employee retention goals. Education High School Diploma or GED required. Experience 4+ years Retail Management Experience. Cannabis experience a plus. Knowledge, Skills and Abilities Customer Obsessed AYR: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful relationships; listens well and is approachable. Building Effective teams: Creates strong morale and team spirit; fosters a culture of excellence; communicates successes and opportunities for improvement. Relationship Building: Provides constructive feedback respectfully; builds mutual respect and trust; seeks feedback for improvement. Functional/Technical Skill: Possesses the knowledge and skills to perform at a high level and supports the company’s goals. Direct reports: Manages department within a function with authority to hire/terminate. Working Conditions Work is primarily performed in a dispensary setting. The environment may be odorous and loud due to fans and filtration systems, with temperature fluctuations. Frequent contact with staff, vendors, and customers. Work may include dealing with law enforcement and occasional State inspectors. Physical Requirements Must be able to exchange accurate information about product offerings when communicating with customers and/or caregivers. Frequently operates computer/POS system and other standard office equipment (printers, phones, photocopy machines). Must be able to remain in a stationary position when checking in customers or operating the register. Frequently moves and transports dispensary products/totes up to 30 lbs. Ability to twist, turn, bend, stand, and walk as required to perform job duties. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws. #J-18808-Ljbffr Ayr Wellness