Infrastructure Engineer

Infrastructure Engineer

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking an Infrastructure Engineer for one of our clients.

Location: Dallas, TX

Duration: Long Term

Reporting to the IT Infrastructure Manager, the Infrastructure Engineer (VMware, Windows) is responsible for effective provisioning, installation/configuration, administration, patching, day-to-day operation and maintenance of systems hardware, software and related data centre infrastructure. Ensure all virtualization environment is patched up to date and compliance with IT security standard. Manage SCA (Security Compliance Analytics) and publish compliance report. The IT team is responsible for the Development & Production environments which house AIX, Linux and Windows servers. The environment consists of physical and virtual servers across multiple data centres.

Main responsibilities:

• Installs, solves problems and supports physical and virtual servers for the purpose of ensuring reliability of systems and services across a global estate.
• Analyses, identifies and corrects technology issues, resolving operational issues and restoring services.
• Installs, solves problems and maintains email and directory systems providing appropriate user-authentication and management.
• Document procedures and troubleshooting techniques related to systems, software and hardware; develops and reviews documentation.
• Acts as a liaison to vendors and technical support to resolve complex problems.
• Coordinates and implements corrective measures that may involve site visits, telephone assistance or remote management.
• Work on Infrastructure related projects as required Performs other job-related duties as may be assigned.
• Provide input to the Technology Roadmap when requested – assisting with research and design of new technology solutions where applicable.
• Proactively involve P1/P2 incident calls.
• Uphold for SLA compliance, incident management & Root cause analysis
• VMWare ESXi including vCenter and VSAN
• Experience with SDDC components (vRA, vROps) Cloud Technologies and solutions including Azure, AWS and VMC vCenter upgrades and patching Windows Server Infrastructure and Services including Active Directory, DNS, DHCP, DFS PowerShell Microsoft Exchange Office 365 Enterprise Intel x86 based hardware (e.g. Dell Servers) Strong problem-solving skills across the different Infrastructure layers
• Knowledge of the core hardware and software components that comprise large global systems and networks with expertise in some of the following areas:
• LAN/WAN, network and systems hardware and software SAN Storage (including Fibre Channel/iSCSI) Microsoft SQL Server Monitoring and system management tools Current and emerging operating systems, network environments and protocols Data security, including Server Hardening Understanding of processes and methodology SCCM, SCOM