FINANCIAL COUNSELOR

Financial Counselor Position

Fairfax Behavioral Health, founded in 1930, is a private, free-standing mental health hospital that specializes in psychiatric and detox treatment. We strive to meet and respond to the needs of our community by offering a continuum of care and evidenced-based programs at multiple locations within our region. We have behavioral health facilities and services located in Kirkland, Everett and Monroe, Washington. Mental and behavioral health challenges are a growing concern within our communities. Whether it is ourselves or a loved one, we will all likely be affected by behavioral health and mental disorders or illness. This drives our passion for providing evidenced-based outpatient and inpatient psychiatric treatment programs with successful outcomes.

Position Summary: The Financial Counselor is responsible for verifying benefits and eligibility for potential and actual patient admissions, for completing the actual admission/registration process required for the patient's admission to the hospital and for assisting in the preparation of the financial folder. The position is also responsible for providing patient financial counseling and collecting any out of pocket amounts from patients at the time of or during admission. This position is responsible for coordinating with Intake and Utilization Review Departments and communicating appropriate information regarding benefit and coverage requirements in a timely manner to allow them to obtain timely and accurate authorization for the patient's stay. The Financial Counselor is responsible for identifying potential payment and risk issues, and communicating this information, to the Admissions Team or Director of Outpatient in a timely manner. The Financial Counselor will also ensure the accuracy and completion of charge tickets on a daily basis. They will assist the Outpatient service departments in ensuring that the highest level of integrity and compliance with known payer requirements is maintained at all times and reflected accurately within the areas of their responsibility. The Financial Counselor acts as a technical resource regarding all aspects of Admissions and financial counseling. The Financial Counselor is responsible for providing admissions training to other personnel, Reception, and Intake staff as needed, as well as assisting in developing appropriate policies, procedures and forms for use in the admissions office.

Qualifications Education & Experience: High school graduate with a minimum of two years experience in admissions and/or collections Working knowledge of managed care and business software programs A good understanding of insurance plans and the ability to interpret benefits and calculate copays, deductibles, and coinsurance is also very helpful