Renewal Specialist

Responsibilities Initiate communication with current residents to discuss and present lease renewal options. Negotiate lease renewals in accordance with asset management guidelines to meet renewal targets. Deliver outstanding customer service by addressing resident inquiries and concerns throughout the renewal process. Accurately prepare and process lease documents in a timely manner. Foster a collaborative and professional working environment with colleagues, supervisors, and external parties. Provide administrative support, including clerical tasks, data entry, and document processing. Assist with special projects as required. Support department staff within the assigned region as needed. Qualifications High school Diploma or GED An active Real Estate license is required for this role Broad residential leasing knowledge Proven experience in customer service or administrative functions Experience in the property management or maintenance industry is helpful Excellent organizational skills with a high level of attention to detail Strong verbal and written communication skills Effective customer service and conflict resolution skills Technological proficiency including in MS Word, Excel, Outlook and Adobe Salary Range The salary range for this position is $27.82 - $48.22 per hour, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws. Benefits Competitive pay and an annual bonus program for all associates Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays 401(k) with company matching contributions Health, dental, vision, and life insurance Long-term and short-term disability insurance Work environment with casual dress Team events and gatherings Equal Employment Opportunity Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr HET Invitation Homes Realty LLC