Housekeeper I (On-Call)

Job Description

Job Description

Company Description

About Us:

The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is seen by many as the Kama’aina hotel of choice to stay and to work.

Accor Hotels offer opportunities, growth, and a culture of inclusion to let each individual shine. We place people at the heart of what we do, and nurture real passion for service and achievement beyond limits.

Job Summary :

The Housekeeper I is responsible for cleaning and stocking guest rooms. They ensure to deliver high standards of cleanliness throughout the Hotel.

Duties:

• Clean bathtubs, toilets, sinks, walls, mirrors, tiles, countertops, and floor surfaces by cloths, mops, sponges, brushes, and/or cleaning agents. Involves extending arms over head, bending and stooping.

• Strip/make beds, and change bed linens which may require lifting bedspreads weighing a maximum of 20lbs.
• Respond in a timely manner to guest requests for assistance and items such as an iron, safety instructions, directions, and/or other information.
• Reports all suspicious persons or activities, hazardous conditions, etc., to Security Department.
• Turn in all items found in employees work areas to Lost & Found.
• Reports all guest room discrepancies.
• May perform other duties as assigned.

Minimum Qualifications:

• Any combination of education and experience that provides the required knowledge, skills and abilities.
• Ability to push or pull equipment weighing up to 100lbs.
• Ability to scrub and scour surfaces by extending arms overhead to perform cleaning tasks and also be able to work in confined spaces.
• Ability to communicate effectively with other employees as well as guests.
• Ability to follow instructions, directions and meeting deadlines including thorough cleaning of a minimum of 14 rooms as specified by management.
• Basic ability to comprehend the English language sufficient to understand information such as labels and instructions and basic guest requests.

Preferred Qualifications:

• Previous housekeeping experience
• Highschool diploma or equivalent

Salary:

$26.36 - $32.95 per hour

Ala Moana Hotel by Mantra is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ala Moana by Mantra does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.