Customer Service Representative - State Farm Agent Team Member

divh2Customer Service Representative/h2pAs a Customer Service Representative with Andy Macleods State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. This is a sales and service position. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates./ph3Responsibilities:/h3ulliEstablish customer relationships and follow up with customers as needed./liliProvide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification./liliUse a customer-focused, needs-based review process to educate customers about insurance options./liliUse exemplary communication to efficiently meet the needs of customers while promoting the development of our business./li/ulh3Qualifications:/h3ulliDedicated to customer service/liliAble to effectively relate to a customer, answer their questions, and anticipate their needs./liliExcellent communication skills to assist customers and coordinate with other agency team members/liliProactive in problem-solving/li/ulh3Benefits:/h3ulliAnnual Salary plus commissions/bonuses/liliGrowth potential/Opportunity for advancement/liliPaid time off (vacation and personal/sick days)/liliValuable career-building experience/li/ulpCompensation: $35,000.00 - $50,000.00 per year/ppMy teams mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Purcellville, VA and help customers with their insurance and financial services needs, including:/pulliAuto insurance/liliHome insurance/liliLife insurance/liliRetirement planning/li/ulpState Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees./p/div