Service Advisor
South County Lexus
The Opportunity Are you a master of hospitality with a passion for precision? South County Lexus is seeking a high-performing Service Advisor to join our elite service team. We don't just fix cars; we provide a world-class guest experience that aligns with the Lexus "Covenant"-treating every customer like a guest in our own home. As the primary point of contact between our guests and our factory-trained technicians, you will be the face of our service department, ensuring every vehicle is maintained to the highest standards of safety and performance. Key Responsibilities
- Consultative Service: Greet guests warmly, listen to their concerns, and provide expert recommendations for vehicle maintenance and repair.
- Workflow Management: Coordinate with the Shop Foreman and Technicians to provide accurate cost estimates and timelines.
- Guest Advocacy: Maintain transparent, proactive communication via phone, text, and email throughout the service process.
- Quality Control: Conduct final inspections of repair orders and explain all work performed to the guest upon delivery.
- Brand Excellence: Consistently achieve high Customer Service Index (CSI) scores and contribute to the dealership's reputation for excellence.
- Experience: Minimum of 2 years in an automotive service advisory role. Experience with Lexus or Toyota systems (TIS/ADP/CDK) is a significant plus.
- Communication: Exceptional verbal and written skills; the ability to translate "mechanic speak" into clear, benefit-driven language for guests.
- The "Lexus Standard": A professional appearance and a "Guest First" mindset.
- Reliability: A valid driver's license with a clean driving record and the ability to work a flexible schedule, including Saturdays.
- Top-Tier Compensation: Competitive base plus a robust commission structure and performance bonuses.
- Full Benefits: Medical, dental, vision, and 401(k) options.
- Career Growth: Access to Lexus Certification programs and internal promotion opportunities.
- Modern Facility: Work in a high-volume, state-of-the-art environment with a loyal South Orange County client base.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Service Advisor in Mission Viejo, CA vacancy
$34.32k
...Santa Margarita Auto Group is currently seeking a full-time Service Advisor for our expanding dealership group! This is the perfect entry level position for individuals looking to get a foot in the door in the automotive industry and learn how sell yourself, your organization...SuggestedFull timeSanta Margarita Ford
Rancho Santa Margarita, CA1 day ago$1,250 per week
...Environment Locally-Owned Cutting-Edge Tools and Equipment: Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service...SuggestedLocal areaMeineke
Lake Forest, CA1 day ago$30 - $41 per hour
...Service Parts Advisor - New Center Opening Mission Viejo, CA At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning...SuggestedHourly payFull timeWork experience placementWork at officeLocal area$19 - $25 per hour
...Sales And Service Advisor Sales And Service advisors provide exceptional customer service to our guests while confidentially recommending products and services the vehicles need. We will train you to become product experts and be able to sell tires and wheels in addition...SuggestedHourly pay- Midas BARSTOW 1171 in Lake Forest, CA is seeking a Service Advisor to connect with customers and service teams. The ideal candidate will be responsible for providing transparent communication, accurate service recommendations, and maintaining customer satisfaction. This...Suggested
- ...Service Advisor Mission Viejo Kia Be part of something exciting. Mission Viejo Kia!! We're looking for experienced Service Advisors who want more than just a job: an opportunity to grow, lead, and be part of a brand-new dealership launch. Patterson Auto Group has...
$16.9 per hour
Service Advisor - MISSION VIEJO KIA Be part of something exciting. MISSION VIEJO KIA!! We’re looking for experienced Service Advisors who want more than just a job: an opportunity to grow, lead, and be part of a brand-new dealership launch. Patterson Auto Group has been...Hourly pay- ...Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and Equipment Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer...
- ...shop. We're committed to building a rewarding and supportive work environment where our team members can grow and succeed. As a Service Advisor , you'll enjoy these great benefits: Competitive Pay with performance based commissions and bonuses. Year End Bonus to...Local area
- Patterson Mission Viejo Kia is looking for experienced Service Advisors to join their brand-new dealership. As part of a recognized top workplace, you will have the opportunity for growth and to be a key player in delivering an exceptional guest experience. The role requires...
- Tustin Mazda seeks experienced Service Advisors to be part of an exciting new dealership launch in Mission Viejo, California. This role offers an opportunity for growth within a team that prioritizes guest experience and quality service. The ideal candidate will have 1...
- ...to complaints and find the appropriate solution for residents and families. Skills Previous experience as a Concierge, in customer service, or in a similar role preferred. Proficiency in English; bilingual or multilingual candidates are strongly preferred. Excellent communication...Work at officeMonday to FridayWeekend work
Meridian at Laguna Hills
Laguna Woods, CA1 day ago - ...information, front desk Prepare meeting topics and agendas, document meeting follow-up, and distribute recaps Provide Customer Service and Sales Active on Social Media platform Look for events, B2B and other community outreach opportunities Compile, create...Flexible hours
Goldfish Swim School
Laguna Woods, CA4 days ago $68k - $85k
Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has...Full timeContract workWork at officeLocal areaApplied Medical
Rancho Santa Margarita, CA2 days ago$25 - $30 per hour
Location: Lake Forest, CA 92630 Schedule: 5 days on-site Pay Rate: $25.00-$30.00 Assignment Type: 6-month Contract-to-Hire (fully onsite during contract period) Contracts Administrator Position Summary The Contracts Administrator Coordinator is an entry-level role that...Contract workFor contractorsTalentBridge
Lake Forest, CA9 hours ago$28 - $38 per hour
...Lucid is excited to announce the grand opening of our brand-new Service Center in Mission Viejo, Ca. This new facility represents our... ...until the new site opens in Mission Viejo. As a Service Advisor at Lucid, you will be responsible for providing excellent customer...Hourly payFull timeWork experience placementWork at office$19.19 - $35.34 per hour
...What to Expect Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal teams. The ideal candidate will excel in delivering exceptional...Hourly payFull timeTemporary workFlexible hoursTesla
Irvine, CA1 day ago- ...on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations...Hourly payMinimum wageLocal areaFlexible hoursShift workNight shift
O'Reilly Automotive Stores
Lake Forest, CA1 day ago - ...Overview The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen...
Capistrano Valley Toyota
San Juan Capistrano, CA8 hours ago - ...We are seeking a customer-focused, organized, and knowledgeable professional to join our service team. In this role, you will be the primary point of contact for guests bringing their vehicles in for maintenance and repair, ensuring a smooth, transparent, and positive...Work at office
N Motors Irvine LLC dba Nissan of Irvine
Irvine, CA2 days ago $80k - $125k
...Service Advisor Opportunity Looking for a job by the beach, working with great teammates and customers? Capistrano Volkswagen is looking for all level Service Advisor's, If you have great people skills and enjoy the automotive field, this could be a great career opportunity...Hourly payFull timeLocal areaWeekend work3 days per weekCapistrano Auto
San Juan Capistrano, CA1 day ago$25 - $27 per hour
Great company located in Lake Forest! Job pays $25-27hr to start! DUTIES AND RESPONSIBILITIES Review the following to ensure all orders are processed correctly and efficiently. Daily customer purchase orders Weekly open order reports from customer Daily/Weekly Customer...Work at officeLocal area$23.95 - $26.34 per hour
...Office Services Assistant The Office Services Assistant supports the daily operations of office management by providing general, administrative, accounting and support duties. This includes reception, clerical and light accounting support, handling mail/overnight delivery...Hourly payFor subcontractorWork at officeMonday to FridayFlexible hoursNight shift$16.5 - $20 per hour
...above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations...Hourly payWork at officeGoldfish Swim School
Laguna Woods, CA3 days ago- ...Ability to work with children Excellent interpersonal communication and organizational skills Job Title: Front Desk Customer Service Representative Reports to: General Manager/Sales & Service Manager FLSA Status: Non-Exempt Summary: Promotes quality customer...Work experience placementWork at officeFlexible hoursNight shift
Goldfish Swim School
Laguna Woods, CA4 days ago $23 - $25 per hour
...This role includes answering phone calls, scheduling students, and maintaining accurate records. Ideal candidates should be organized, reliable, and have customer service experience. Compensation ranges from $23-$25 per hour based on experience. #J-18808-Ljbffr Heart CPRHourly payPart timeWork at office$70k - $100k
...lead activities and be responsible for management of contracts varying from simple to complex contracts for the sale of goods and services, equipment, materials and products. Responsibilities include but are not limited to review of solicitations, contract amendments,...Contract work- ...Dormont Manufacturing Co in Mission Viejo is seeking a Customer Service Associate to provide an exceptional shopping experience. Responsibilities include assisting customers, managing sales transactions, and maintaining store cleanliness. Candidates should have previous...Part time
Dormont Manufacturing Company
Mission Viejo, CA2 days ago $18.5 per hour
...Service Experience Advisor We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! Starting Pay is...Full time- ...Dormont Manufacturing Co is seeking a Customer Service Associate in Aliso Viejo, California, to deliver an exceptional shopping experience. The role includes assisting customers, managing transactions, and maintaining store standards. Applicants should have a high school...
Dormont Manufacturing Company
Aliso Viejo, CA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Advisor. Be the first to apply!
Related searches
- service consultant Mission Viejo, CA
- service delivery associate Mission Viejo, CA
- public service officer Mission Viejo, CA
- service worker Mission Viejo, CA
- transaction services specialist Mission Viejo, CA
- food service officer Mission Viejo, CA
- office service associate Mission Viejo, CA
- services specialist Mission Viejo, CA
- office services specialist Mission Viejo, CA
- honda service advisor Mission Viejo, CA