US Crew Administrator

Job Purpose:The US Crew Administrator acts as support to the US Fleet Management department and provides administrative services in an effective and efficient manner to the captains and crew of the managed fleet with the purpose of supporting them in the completion of their daily work activities.Main Accountabilities & Duties:Assisting Fleet Manager(s) as requested:Provide assistance to the Fleet Managers for day to day activities, and providing back up, when requested.Providing Crew administration services under the supervision of the Fleet Manager(s):Populate all seafarers certificates and documentation in the crew platform, issue related contracts, certificates and correspondence and to liaise with all crew employers, payroll personnel as required.Monitor crew certificates for vessels responsible for, ensuring they are valid for the position on board in liaison with the fleet manager (and ISM/ISPS manager as needed).Provide with HR Crew advice and dispute support to Captains and crew.Check crew selection, rotational travel, visas and applications, issuance of seafarers employment agreements and payroll.Supervise the application for endorsements, dispensations, T&S, addendum letters.Work closely with independent crew employment companies.Help the crew with their medical claims, advising them on the procedures, contacting the different insurers and sending them the information for the claims, following the unresolved ones and chasing for the fund transfers when needed.Make sea testimonials for the captains so they can renew their COC and employment testimonials.Crew Placement: Assist and support the crew placement service for the US Fleet.Accounting support under the supervision of the Fleet Manager, if required. Required Experience:Minimum 2-3 years of Cruise/yachting industry experience ( shore based and on yachts ).Additional Desirable Knowledge:Practical knowledge of yacht operational standards and procedures; familiarity with ISM and ISPS implementation a plus. Minimum Qualifications:Bachelors degree or equivalent. Work experience maybe substituted for relevant educational experience.