Sr. Program Manager (Data Center Consolidation )

Data Center Site Closure Program Manager

Primary Responsibilities

1. Ensure predictable, consistent, and successful program(s) delivery of the data center site closures as defined in the P24 Initiative Scope.
2. Develop and Manage the complete view of the overall site closure programs to the organization and all stakeholders, at all levels, including executive management at the highest level.
3. Exhibit proactive behavior by engaging in program planning activities, including but not limited to: Defining the overall scope of the program; Creating and maintaining a consolidated timeline highlighting the major milestones and associated dates for program activities; Identifying and communicating project dependencies and impacts; Putting mechanisms in place to ensure on-going control of the program (E.g., Program Approach, Risk Management, Issues Management, Change Control, etc.), ensuring proper turnover to Operations for all components.
4. Execute site closure programs in alignment with governance as defined by Initiative Leadership.
5. Ensure success criteria defined upfront to promote alignment and actively manage to expected program outcomes.
6. Keep all stakeholders (internal & external) engaged in the program, aligned on expected outcomes and informed about what is occurring throughout the program.
7. Proactively communicate the program's progress on an on-going basis, ensuring transparency throughout the program lifecycle. Provide leadership and key stakeholders with the information and venues to make effective, timely decisions.
8. Assess challenges and commit to actions after identifying alternative methods that are based on logical assumptions and information. Escalate effectively and lead problem-solving when the team is facing obstacles.
9. Practically apply the concepts and principles behind Client program management and project management frameworks, methodologies and processes. Leverage methods and practices to enable achievement of program outcomes, and hold individual project managers assigned to the program to these expectations.
10. Provide leadership and (matrix) management of a small staff of project managers, program managers, and other roles as required for the initiative.
11. Develop, maintain, and manage all program finances including Site business case, work with Technical Delivery leaders on spending commitment requests and approvals, actual spend, remaining budget, and all aspects of the financial plan.
12. Develop, manage, maintain the program and project level client communications management plan, review and oversee the client changes required and the progress toward those changes, and ensure the complete, end-to-end testing and client signoff for test success prior to all go-live, cutover, migration, and other live Production activities.

Minimum Job Qualifications:

• Bachelor degree in business or equivalent work experience.
• 10 years of previous program leadership and/or relevant consulting experience Knowledge of and demonstrated experience in program management framework, knowledge groups & life cycle.
• 5+ years' experience in driving large scale data center consolidation efforts.
• Minimum 5 years' experience with matrix management of cross-functional processes and teams.
• Proficient with Project Management tools.
• Excellent executive-level communication skills (verbal, written)

Skills Required: Possesses the following key skills/ behaviours:

• Stakeholder Partnership: Strong influencing and stakeholder management skills, ability to develop and maintain strong working relationships and strategic partnerships with key stakeholders/customers across Client to maximize program effectiveness and influence Poised and composed interaction with all levels of the organization (cross Division), including senior-level audience
• Judgment: Ability to practically apply project and program management concepts to facilitate the achievement of business objectives ensuring predictable, consistent, and successful program delivery Ability to adapt to and work effectively within a variety of situations and with various individuals
• Team Leadership Ability to build a high-performance matrixed team by putting the appropriate infrastructure in place to develop a team that consistently delivers. Proven ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace, execute with limited information and ambiguity.
• Accountability & Commitment: Ability to formulate and gain alignment on end-state vision and roadmap for program Ability to achieve business outcomes and stakeholder satisfaction
• Learning Agility Ability to identify opportunities and gain organizational support for strategic initiatives critical to driving the program, as well as, quick hits Ability to adapt and work effectively within a variety of situations and with various individuals
• Business Acumen Ability to provide a holistic view by coordinating with and monitoring all impacted business processes from initiation to delivery Ability to understand and take action when changes in program impact other business priorities
• Problem Solving: Ability to uncover and take effective actions on hidden problems and risks Communicates complex problems and plans to address them to all impacted stakeholders
• Process adherence: Ability to proactively lead, engage in (and document) program initiating activities such as identifying stakeholders, identifying program management approach, defining roles and responsibilities, etc. Ability to implement a program communication strategy to drive awareness of the program and organizational value. Provide a compelling reason to increase understanding and agreement; highlight successes to generate buy-in.

Preferred Qualifications: Project Management Professional (PMP) certification Experience in banking, financial services, and/or software industries desired

About Us: InterSources Inc, a Certified Diverse Supplier, was founded in 2007, offers innovative solutions to help clients on Digital Transformations across various domains and industries. Our history spans over 13 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enables us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, colour, national origin, gender sexual orientation, gender identity, age, marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.