Student Support Specialist II - Physical Therapy

Job Description The Student Support Specialist II provides administrative and student services support within the academic department that houses the Doctor of Physical Therapy (DPT) and Fitness & Programming Management (FPM) degree programs. The role maintains admissions, enrollment, scheduling, student progression, and program coordination operations, serving as a central point of contact for students, faculty, and staff and supporting day‑to‑day functioning of both programs. Job Responsibilities Provide front line administrative and student support for the DPT and FPM programs, serving as a primary point of contact for inquiries Coordinate admissions, enrollment, and student record processes, including cohort management, block enrollment, permission numbers, and graduation clearance Support accreditation, licensure, and compliance related documentation and reporting, particularly for the DPT program Assist with course scheduling, classroom reservations, exam logistics, and academic calendar coordination Maintain advising and communication workflows, schedule appointments, and respond to routine student requests Prepare verification letters, enrollment confirmations, and other required student documentation Support faculty operations including course evaluations, catalog updates, and reporting needs Supervise and coordinate student workers as assigned; manage routine operational needs such as supply ordering, space scheduling, and coordination with campus offices Perform other duties as assigned in support of departmental operations Minimum Qualifications A Bachelor’s degree or an equivalent combination of education and experience providing comparable knowledge and skills Preferred Qualifications Experience working in higher education, academic affairs, or student services Experience supporting graduate or professional programs and/or undergraduate degree programs Familiarity with student information systems (e.g., myZou), scheduling systems, or learning management platforms Knowledge of accreditation, licensure, or compliance related processes Strong organizational skills and ability to manage multiple tasks and deadlines Demonstrated customer service and effective communication skills Proficiency with Microsoft Office applications (Outlook, Word, Excel) Shift Monday – Friday 8:00am – 5:00pm Salary and Grade Anticipated Hiring Range: $17.05 – $29.69 per hour Grade: GGS 007 University Title: Student Support Specialist II Benefits Eligibility This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental, and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please call the Director of Accessibility and ADA at View phone number on click.appcast.io. #J-18808-Ljbffr University of Missouri-Columbia