Room Attendant - NorthStar Resort - Truckee, CA

Room Attendant

Key Responsibilities:

• Clean and prepare rooms and suites, including kitchens, living areas, and bathrooms, according to the resort's standards.
• Perform general housekeeping duties, including dusting, vacuuming, changing linens, replenishing towels, and restocking amenities.
• Ensure all kitchen appliances, utensils, and cookware are thoroughly cleaned and well-maintained.
• Inspect rooms for any maintenance needs, such as broken appliances, fixtures, or furniture, and report issues to the maintenance team promptly.
• Ensure all guest supplies, including toiletries, kitchen supplies, and linens, are fully stocked and fresh.
• Maintain cleanliness of common areas, including hallways, staircases, and corridors, as assigned.
• Follow the resort's policies and procedures regarding the use of cleaning products and equipment.
• Communicate effectively with the housekeeping and front desk teams to address guest needs or special requests.
• Maintain the highest level of professionalism and hospitality when interacting with guests.
• Adhere to all health and safety regulations, including proper handling of cleaning chemicals and equipment.
• Assist with other housekeeping duties or special guest requests as needed.

Qualifications:

• Prior experience in housekeeping or a similar role, preferably in a resort or hotel setting.
• Ability to handle and clean multiple rooms, including full kitchens and living spaces.
• Knowledge of cleaning techniques, products, and safety protocols.
• Excellent attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical stamina to perform lifting, bending, and moving heavy objects (e.g., bedding, furniture).
• Strong communication skills and a guest-focused attitude.
• Ability to work efficiently in a fast-paced environment.
• Must be flexible with working hours, including weekends and holidays.

Physical Requirements:

• Ability to lift up to 25 lbs.
• Long periods of standing, walking, bending, and reaching.
• Must be comfortable working in varying environmental conditions, such as cold temperatures in the ski resort setting.

We are seeking a reliable, dedicated Room Attendant who takes pride in delivering top-tier service to our guests. If you enjoy working in a dynamic and team-oriented environment and are passionate about maintaining cleanliness, we encourage you to apply and join our team!

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.