Program Coordinator Manager

At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same. As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery. Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope. Why Join Us When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always. Here, your work matters. Your ideas matter. You matter. If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here. Come build hope. Come save lives. Come grow with us. What you’ll be doing: The ProgramCoordinatorManager(PC Manager)is responsible foroverall program delivery and staffing at their assigned site. Inpartnership with site leadership, the PC Manager oversees Program Coordinators to ensure high-quality,consistent delivery of patient programming, including responsibility for scheduling and Paid Time Off(PTO) management. Essential duties and responsibilities: Provides oversight of the assigned team by supervising, guiding, anddirecting employees to ensure effective performance Ensures teammembers are equipped with theappropriate skills, tools, and capabilities toexecute their duties Utilizes established people processes (performancemanagement, development, succession planning, and career progression)to meet current and future performance standards Conducts performanceevaluations, provides coaching and counseling on performance issues, andpromotes a positive and supportive work environment Oversees the hiring and onboarding process for new Program Coordinatorsand serves as a direct mentor for licensure supervision assignments. Develops and fully implements flexible staffing plans to efficiently alignstaffing levels with patient census Participates in group facilitation andprovides direct patient care support as needed for supervision purposes andin response to facility needs Ensures all required documentation for Program Coordinators is completedaccurately and in compliance with regulatory standards, andparticipatesinongoing chart audits Achieves clinical and operationalobjectivesby contributing insightsandrecommendations to strategic planning. Implements patient-focusedstandards by resolving issues, completing audits,identifyingtrends,recommending system improvements, and supporting the implementation ofchange Interfaces with Housing and Transportation, Nursing, Treatment Teams,Facilities and contracted Food Services Management leadership and staff Serve as a Handlewith Care (HWC) Trainer for the program, providing initial and refresher training,maintainingcertification, and ensuring compliance with HWC standards and practices Must haves: High school diploma or GED (required) 1 year experience in behavioral health setting (required) 6+ monthsexperience of leading or supervising teams OR1+ years’ experiencewithin ERC demonstrating leadership aptitude(required) 2+ years’ experience in behavioral health setting (preferred) #ERC The compensation range for this position is based upon candidate experience and market expectations.

$50,000 - $70,000 USD

What We Offer At ERC Pathlight, caring for people is our missionand that begins with caring for our own team. Your well-being matters, and our benefitprogramis designedto support every part of your life. We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leavebenefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career. We also recognize that mental health is part of every person’s experience.That’swhy we strive to create a workplace where you feel supported, seen, and encouraged—personally,professionally, and at home. When you thrive, you can do your best work. And your best work changes lives. Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr Pathlight