Medical Account Manager

Job Description

Job Description

Clinical Account Manager – Medical Device

ReBuilder Medical Inc.

Location: Charles Town, WV

Pay Range: $45,000-$65,000 Annually, based on experience.

About Us

ReBuilder Medical is a fast-growing medical device company focused on improving patient outcomes through innovative, non-invasive technology. We partner closely with healthcare providers to deliver solutions that make a real impact on patients’ lives.

We are building a high-performance, mission-driven team—and we’re looking for someone who thrives at the intersection of clinical care and consultative sales.

Position Overview

The Clinical Account Manager plays a critical role in supporting and growing our network of healthcare providers. This is a consultative, relationship-driven role responsible for onboarding providers, supporting clinical use, managing ongoing accounts, and driving product adoption and order growth.

This position reports directly to the Director of Revenue Operations.

Key Responsibilities

Provider Onboarding & Training

- Lead onboarding for new providers, ensuring a smooth and confident start

- Educate providers and staff on product usage, protocols, and best practices

- Serve as a clinical resource and trusted partner

Account Management & Growth

- Manage a portfolio of provider accounts

- Maintain regular communication to support engagement and satisfaction

- Identify opportunities to increase utilization and ordering patterns

- Proactively address provider needs and challenges

Consultative Sales

- Guide providers toward optimal product usage based on patient needs

- Support revenue growth through relationship-based selling

- Track and manage account performance and follow-ups

Order & Operational Support

- Assist providers with ordering, logistics, and issue resolution

- Coordinate internally to ensure a seamless provider experience

Webinars & Provider Engagement

- Host and support educational webinars for providers

- Contribute to content development and provider communication strategies

- Help drive attendance and engagement in training initiatives

Qualifications

Required:

- Clinical background (e.g., Chiropractic Assistant, Medical Assistant, PT aide, or similar)

- Strong communication and relationship-building skills

- Comfortable in a consultative or sales-oriented role

- Highly organized and proactive

- Ability to manage multiple accounts and priorities

Preferred:

- Experience in medical device, healthcare sales, or provider support

- Experience working in a chiropractic or rehab setting

- Experience with training, onboarding, or presenting (webinars a big plus)

What We’re Looking For

- Someone who is part clinician, part relationship builder, part closer

- Naturally proactive—not waiting to be told what to do

- Comfortable guiding conversations that lead to increased usage and sales

- A team player who thrives in a fast-paced, evolving environment

Compensation & Benefits

- Competitive base salary

- Opportunity for growth within a rapidly expanding company

- Meaningful work that directly impacts patient outcomes

ReBuilder Medical is a family-owned company dedicated to helping people find lasting relief from chronic pain. Founded by an innovator who developed the ReBuilder® technology, we design, build, and ship medical devices that improve lives every day.

Our small, passionate team takes pride in doing meaningful work that directly impacts patients around the world. We value integrity, quality, and personal growth—and we believe a positive, people-first environment helps everyone succeed.

At ReBuilder Medical, you’re not just part of a business—you’re part of a mission to bring comfort, hope, and healing to others.

Company Description

ReBuilder Medical is a family-owned company dedicated to helping people find lasting relief from chronic pain. Founded by an innovator who developed the ReBuilder® technology, we design, build, and ship medical devices that improve lives every day.\r\n\r\nOur small, passionate team takes pride in doing meaningful work that directly impacts patients around the world. We value integrity, quality, and personal growth—and we believe a positive, people-first environment helps everyone succeed.\r\n\r\nAt ReBuilder Medical, you’re not just part of a business—you’re part of a mission to bring comfort, hope, and healing to others.