Program Support Specialist

Job Summary This position is located in the Department of Buildings. This description can be used as a generic position description for all entitles throughout DOB. The mission of the District of Columbia Department of Buildings is to protect the safety of residents, businesses, and visitors and advance the development of the built environment through permitting, inspections, and code enforcement. Incumbent serves as a Program Support Specialist responsible for providing program and administrative support for the assigned office. Performs special projects and prepares comprehensive reports on studies and other special assignments. Duties And Responsibilities Participates in the identification of the need for planning, organizing, and conduct of analytical studies based on examination of management needs. These studies involve researching issues, analyzing, and presenting results, and recommending administrative strategies or changes in internal operating procedures to incorporate new requirements. Evaluates procedures as it relates to improving operational efficiency and makes recommendations to improve program services. Reviews analyzes existing rules and regulations relative to assigned program and recommends changes necessary for consistency and accuracy. Assists, as directed, to develop and train on procedures and guidelines for staff in order to satisfy the goals of the Department and the District of Columbia Government. Assists the supervisor in improving effectiveness in meeting schedules, deadlines, priorities, and production goals. Participates in the continuing review of procedures, and devises means of Improving, consolidating and/or standardizing administrative forms and procedures. Works closely with the supervisor in planning and reviewing the day to day operation of the branch, and informs the supervisor of the branch's workload, special activities, and any pending problems. Performs special assignments for the supervisor to coordinate and resolve general management matters and other appropriate Issues and projects related to the functional responsibilities of the unit. Qualifications And Education Specialized experience is work that has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, applicants must have at least one (1) year of specialized experience equivalent to the next lower grade level in the normal line of progression. Licenses and Certifications None. Working Conditions/Environment The work is primarily performed in routine office setting. Some site visits may be required. Other Significant Facts Tour of Duty: Monday - Friday 8:15AM- 4:45PM (May be subject to change) Pay Plan, Series and Grade: CS-0301-09 Promotion Potential: No known promotion potential Duration of Appointment: Career Service Regular Collective Bargaining Unit: This position is covered under a collective bargaining unit and you may be required to pay an agency service fee through direct payroll deduction. Position Designation: The position has been deemed security sensitive. Accordingly, the incumbent will be subject to pre-employment checks (criminal background checks, consumer credit check, traffic record checks, if applicable) as a condition of employment, and will be subject to periodic criminal background checks for the duration of your tenure. EEO Statement: The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor. #J-18808-Ljbffr DC Department of Human Resources