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Front Desk Manager

ADP - RNOOID0028417437

Job Description

Job Description

Job Title: Front Desk Manager

Job Summary:

The Front Desk Manager is responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and managing administrative tasks to maintain a smooth workflow. This role involves supervising front desk staff, handling guest inquiries, and implementing effective policies to enhance the overall guest experience.

Key Responsibilities:

  • Supervision and Leadership:

    • Manage and lead front desk staff, including hiring, training, and performance evaluations.
    • Schedule and coordinate shifts to ensure optimal desk coverage.
    • Foster a positive and professional work environment.
  • Customer Service:

    • Greet and assist guests with check-ins, check-outs, and other
\nCompany Description

Best Western Duluth - a great, easy access, safe friendly location!

Company Description

Best Western Duluth - a great, easy access, safe friendly location!

Vacancy posted 25 days ago
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