Contact Center Supervisor

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Full Time Technicians Dublin, GA, US 21 days ago Requisition ID: 1410 Join Our Mission to Save Lives — Center Supervisor (Dublin, GA) Are you ready to lead with purpose and make a real difference every single day? At our Warner Robins Center, we’re not just collecting blood — we’re building a healthier future for our community. If you're a dynamic leader with a passion for healthcare and people, this is your opportunity to shine. What You’ll Do: As the Center Supervisor, you’ll be at the heart of our life‑saving mission. You’ll oversee daily operations, inspire your team, and ensure every donor experience is safe, smooth, and meaningful. From managing apheresis procedures to engaging with donors, you’ll play a vital role in keeping our center running efficiently and compassionately. Lead and energize the day‑to‑day operations of the Warner Robins Center Ensure compliance with FDA, OSHA, AABB, and SCBC standards Perform donor screening, mini‑physicals, and venipunctures Maximize product yields and ensure quality control Maintain donor records and oversee equipment and supply needs Collaborate with leadership to meet monthly goals and improve processes Provide exceptional care and support to donors throughout their experience Education : Associate’s degree or 5+ years of apheresis/transfusion experience preferred Experience : 5+ years in a related healthcare or donor services role Skills : Strong leadership, technical proficiency, and a heart for service Certifications : Certified Donor Phlebotomy Technician preferred Ability to stand, bend, and lift up to 35 lbs Comfortable working with blood and medical equipment Flexible schedule including weekends and extended hours An in‑person skills assessment is required as part of the interview process. All applicants selected for hire must undergo a pre‑employment drug screening . This isn’t just a job — it’s a calling. You’ll be part of a team that saves lives, supports communities, and grows together. If you’re ready to lead with heart and purpose, apply today and become a hero behind the scenes. DISCLAIMER: This job description is not intended to be all‑inclusive. The employee will also perform other reasonable related business duties as assigned by the supervisor or other management. Management reserves the right to change job responsibilities, duties, and hours as needs prevail. This document is for management communication only and is not intended to imply a contract of employment. Opt‑Out Request Honored #J-18808-Ljbffr