Learning Experience Designer

Learning Experience Designer

We are Farmers – where ambition meets opportunity. At Farmers, we're not just known for unforgettable jingle – we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal – it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you'll find more than a job – you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Job Summary: The Learning Experience Designer analyzes, designs, and develops learning and performance improvement solutions to enhance competencies and effectiveness of all level learning audiences which address current and future business goals of the organization. This role will partner with other areas in designing and developing learning and performance improvement solutions. The Content Curator will be responsible for learners' success in achieving learning objectives and will also be responsible for business results generated through learning and performance improvement solutions and tools (instructor-led (classroom and virtual), e-learning, job aids, coaching, learning management systems and other learning technologies).

Essential Job Functions

• Design / Developing: Conducts needs analysis (for new and existing courses) then designs and develops training curriculum, certificate programs, materials and job aids for instructor –led, video, or other virtual platform. Makes recommendations on modifications to solution design. Uses adult learning practices and technologies for needed outcome.
• Consulting: Accountable for proactively consulting with school lead, line of business representatives, and subject matter experts to design and develop solutions that meets business objectives. Analyzes business results and learners success to identify areas of opportunities. Lead business unit meetings to consult on learning solutions to drive improved business outcomes. Partner with the business by participating in business activities such as team meetings, huddles, town halls to identify opportunities and improve results. Stay update on business changes.
• Collaboration: Assists master trainer, field trainers and internal trainers with measurement, facilitation and evaluation of all learning and performance solutions. Performs evaluation of complex learning solutions for all audiences. Develops recommendations based on findings.
• Design Innovation: Responsible for utilizing the most effective and up to date design techniques and platforms through research and involvement of L&D industry groups. Provides informed recommendations and selects technology tools to drive expected outcomes. Recommends best tool for delivery for application to support business objectives.
• Measured Results: Responsible for establish tracking to measure business results generated through learning and performance improvement solutions and tools (instructor-led (class and virtual), e-learning, job aids, coaching, learning management systems and other learning technologies). Performs other duties as assigned.

Physical Actions: Job is performed in-person at a Farmers office or virtually at an approved alternative work location. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Frequently sits for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category require rare, if any, travel.

Physical Environment: This position operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.

Education Requirements

High School Diploma or equivalent High school diploma or equivalent required. Bachelor's degree preferred in instructional design, education, or similar field, or equivalent combination of education and experience.

Experience Requirements

Three years experience in instructional design or educational content development. Experience in designing scalable learning solutions (classroom, virtual and/or online). Experience with visual design, storyboarding, course-building and editing. Experience in Storyline, Captivate, HTML5, Adobe Creative Cloud, and/or Video Editing preferred. Visual and graphic design and video/multimedia production experience preferred.

Additional Qualification

Ability to work on multiple projects at the same time with coinciding deadlines. Strong interpersonal, communications, presentation, and problem-solving skills. Ability to use the suite of Microsoft Office products including Word, PowerPoint.

Benefits

Farmers offers a competitive salary commensurate with experience, qualifications and location. Bonus Opportunity (based on Company and Individual Performance) 401(k) Medical Dental Vision Health Savings and Flexible Spending Accounts Life Insurance Paid Time Off Paid Parental Leave Tuition Assistance