Brand Ambassador

Urban Outfitters Brand AmbassadorThis position is located at 33 Main St, Westlake, Ohio, 44145 United StatesRole SummaryOur Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You're not just helping customers, you're creating an experience that feels authentic, fun, and uniquely UO. If you're someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.Role ResponsibilitiesBring the Brand to Life Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what's happening in-store and onlineCreate the Energy on the Salesfloor Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming backMake Shopping Seamless Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you'll keep the store looking fresh and on-brandUse in-store tech to support customers however they want to shop—whether that's in-store, online, or somewhere in betweenStay Curious + Flexible Be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that's part of the funWork as a Team Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to beRole QualificationsA genuine love for Urban OutfittersConfidence in expressing your personal style and creativityA people-first mindset, you enjoy meeting and helping othersA collaborative attitude and positive energyComfort in a fast-moving, ever-changing environmentFlexibility with scheduling (nights, weekends, holidays)Experience in retail or customer service is a plus, but not requiredThe PerksA team that celebrates you for being youFlexible scheduling that works with your lifeEmployee discount on UO productsOpportunities to grow within the brandHands-on experience with fashion, culture, and retailURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit RangeUSD $11.00 - USD $11.00 /Hr.