HVAC Service Manager

Job Description

Job Description

HVAC Service Manager | $85,000 - $95,000, depending on experience, plus bonusWork Hours: Monday through Friday Job Overview: Organize, plan, and monitor service calls, service-related jobs, and technicians to run an efficient HVAC service department. Manage HVAC service contracts. Coordinate and dispatch service calls and preventive maintenance calls.Technical assistance for technicians' company wide. Review and approve service technician's timecards. HVAC service public relations including customer complaints and technical questions. Ensure customer satisfaction in both residential and commercial service work.Control Estimation. Assist control department in scheduling and completing control jobs.Communicate with the building managers and maintain working relationships. Manage parts inventory. Order and maintain parts inventory.Warranty administration. File paper and online warranties for equipment and service parts.Ensure that all Technicians receive required certificationsPowder River Heating and Air Conditioning| Sheridan, WyomingWe provide premium maintenance, installation, and repair service of heating and cooling systems and plumbing services for both residential homeowners, commercial properties and industrial settings in Gillette, Buffalo, and Sheridan WY. Proudly serving our local communities since 1979.Benefits:Medical 50% paid by employerDental & Vison insurance optionsPaid time off6 paid holidays401k with company matchTake home company vehicle + gas cardCompany clothing / phoneTool trade-in programCompany paid training, including Carrier, Rinnai, PK, and other dealersOffer online self-directed trainingRelocation Assistance Available for Qualified ApplicantsQualifications: Valid driver's license and insurable driving record5 years of HVAC management-related experience10 + years of HVAC Service ExperienceBoiler/Chiller Service experienceSales / Estimating experienceExcellent communication skills, oral & writtenExcellent organizational skillsGood computer skills including Microsoft Word, Excel, and Microsoft ProjectExperience with SharePoint and Procore preferredAssociate's degree or Trade School Certificate desiredEPA Universal CertificationNATE certification or ability to obtain once employedCandidates will be required to pass a background check and drug test upon being given a conditional offer of employment.