E-Commerce Shipper

This job was posted by : For more information, please see: ORGANIZATION: For more than 60 years, Goodwill Industries of Kansas has been a trusted resource and advocate for people with disabilities and barriers to employment. At Goodwill Industries of Kansas, our mission is to transform lives and communities through the power of education, training and employment. Our vision is to be the leading resource for individuals seeking their fullest potential. We are looking for an E-Commerce Shipper to play a key role in furthering our vision and mission in our E-Commerce department. VALUES: - Sustainability: We commit to practices that support environmental, social and economic strength. - Ethics: We uphold high standards of honesty, integrity and fairness in all business dealings. - Respect: We treat ever individual with dignity, care and sincerity to build an equitable environment. - Voice: We listen to each other, value feedback and advocate for our communities. - Inspiration: We motivate, encourage and energize individuals to be their best through leadership and vision. - Community Engagement: We recognize the strength of collaboration and engage deeply with our stakeholders to transform lives together. - Excellence: We embrace innovation and strive for outstanding quality to deliver a positive impact to those we serve. \ MISSION STATEMENT: We transform lives and communities through the power of education, training and employment. PURPOSE OF POSITION: To ship items for an Inter-Net store engaged in selling material that has been processed by Goodwill employees. To fulfill mission statement. SUPERVISION RECEIVED: Works under the general supervision of the E- Commerce Store Manager, District Manager and Vice- President of Operation/Sales. SUPERVISION EXERCISED: None. SPECIAL SKILLS AND KNOWLEDGE: Must have a pleasing personality, be well-groomed and create a favorable impression on those he or she meets. Must have full knowledge of bookkeeping, inter-net and accounting to maintain sales records and reports incidental to store operations. Must be a person with excellent character references and a well-developed sense of responsibility. ORGANIZATIONAL RESPONSIBILITIES: Work with individuals who have disabilities and or barriers to employment and participate in the achievement of their goals. Demonstrate a positive, role model. Display commitment and involvement towards Goodwill's mission. JOB PROFICIENCIES: Action Oriented, Customer Focus, Negotiating Judgement and Problem, Ethics and Trust, Oral Communications, Inter-Personal Communications, Cooperation, Creditability, Customer Service Orientation, Integrity, Initiative, Job Knowledge, Quality, Teamwork, Accuracy, Computer Skills, Product Knowledge, Dependability, Adaptability, Safety and Security. JOB COMPETENCIES: Oversees daily operational issues associated with shipping and packing. Communicates with various shipping vendors. Solicits donations from stores. Maintain store records and monitors shipping orders. Package items in the most efficient way for the customer and the E-Comm department. ESSENTIAL FUNCTIONS: - Personal conduct must reflect the high standards of integrity expected of all Goodwill staff personnel. Is expected to exercise good judgement in handling the wide variety of day-to-day operational problems, which arise continuously in store operation. - Must be thoroughly familiar and continually stress the Goodwill sales philosophy. - Maintains store premises and grounds in a clean, neat condition. Reports need for repairs and recommends replacements as necessary. Assures that the appearance of the store and premises is creditable at all times. - At ends to and satisfies customers needs. Handles customer complaints in a fair and impartial manner, coordinating as necessary. - Receives and checks incoming stock. Checks condition and placement of stock in a clean, neat, and orderly condition. - Rotates stock in accordance with store procedure. - Monitor shipping flow and shipping numbers. - Maintain records of store operations as required. Reviews and analyzes sales to determine effectiveness of methods used and adequacy of prices. Makes recommendations to Vice President of Operations/Sales. - Monitor site for required daily data. - Package items in the most efficient way for the customer and the E-Comm department. - Track all expenses associated with shipping and handling. \ DUTIES AND RESPONSIBILITIES: Oversee all daily operational issues associated with shopgoodwill.com Performs administrative and clerical d